Trade Counter Associate — Training, Service & Career Growth

Reece Australia Pty Ltd; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Stable full time employment

Performance based bonuses

Paid annual leave

Parental leave

Continuous learning and development

Generous discounts

Reece Boost cashback

Job summary

Reece Group Windsor is seeking a Trade Counter Assistant to help plumbers and tradespeople access products for building and renovation. You’ll provide product information, quotes, and service at the Windsor branch, with on-the-job training and opportunities to grow within the network.

The role emphasizes customer service, order accuracy, stock control, and occasional deliveries, supported by ongoing training and career development.

Qualifications

• Experience in customer service or retail is beneficial.
• Ability to accurately pick orders and maintain displays.
• Tech-savvy and able to learn new systems quickly.
• Must hold a clean, valid driver’s license; forklift licence ideal but not required.

Responsibilities

• Provide customer service and information about products.
• Give quotes in-person and over the phone.
• Undertake pick packing and stock control tasks.
• Make deliveries using company vehicle.
• Maintain a safe, organized, welcoming branch environment.
• Continue upskilling with on-the-job training.

Skills

Customer service

Communication

Adaptability

Driver's license

Tools

POS systems

Stock management software

Job description

Reece Group Windsor is seeking a Trade Counter Assistant to help plumbers and tradespeople access products for building and renovation. You’ll provide product information, quotes, and service at the Windsor branch, with on-the-job training and opportunities to grow within the network.

The role emphasizes customer service, order accuracy, stock control, and occasional deliveries, supported by ongoing training and career development.