Trade Counter Assistant - Port Melbourne

Reece Australia Pty Ltd; Melbourne; Vor Ort; AUD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Bonuses

Annual leave

Learning programs

Staff discounts

Reece Boost

Parental leave

Zusammenfassung

Port Melbourne branch of Reece Australia Pty Ltd is hiring a Trade Counter Assistant to help plumbers and tradespeople access products and support daily branch operations. You will assist customers in person and over the phone, provide quotes, and help with stock control and deliveries.

You’ll work in a bustling retail setting, learning our product range and systems, and you will have opportunities for career growth within the network or head office.

Qualifikationen

• Experience in retail sales or customer service.
• Proven ability to help customers in person and over the phone.
• Comfort with learning new systems and technology.
• Clean, valid driver's licence and willingness to work weekends.

Aufgaben

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick, pack and stock control activities.
• Keep the branch tidy and safe.
• Occasional deliveries to customers using a company vehicle.

Kenntnisse

Retail experience

Customer service

Tech-savvy

Valid driver’s licence

Weekend availability

Jobbeschreibung

Trade Counter Assistant - Port Melbourne

About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role As part of the Trade Counter team in Port Melbourne, you'll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

A typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace - it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.