Trade Counter Assistant - Plumbing Waterloo

Reece; Waterloo; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Learning & development

Leadership development

Staff discounts

Reece Boost

Paid parental leave

Job summary

Reece Waterloo is seeking a Trade Counter Assistant to help plumbers and tradespeople access products at the Waterloo Plumbing branch. You’ll deliver friendly service, quote customers in person and over the phone, and support stock control and order picking in a fast-paced retail environment.

The role includes occasional deliveries, a willingness to learn new systems, and working varied shifts including weekends.

Qualifications

• Leadership potential and growth mindset.
• Experience in retail sales or leadership roles.
• Comfort using a computer and learning new systems.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on the job training initiatives.

Skills

Leadership potential

Retail sales experience

Strong computer skills

Driver's licence

Weekend shifts

Tools

POS systems

Job description

Trade Counter Assistant - Plumbing Waterloo**About Reece Plumbing**We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the role**As part of the Branch Staff team at the Waterloo Plumbing branch, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly. **Your day-to-day**A typical day involves:* Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Maintaining a safe, organised, and welcoming branch environment* Make deliveries to customers using a company vehicle* Continue upskilling with tailored on the job training initiatives **We’d love to hear from you if you’re someone who:*** We're looking for people with leadership potential and a growth mindset.* Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone* Can use a computer and is happy to learn new systems* Has a clean, valid driver’s licence and is open to working various shifts, including weekends* Wants to develop their career - either locally or within the broader network. **Our perks and benefits:*** Performance based bonuses* Structured learning and development programs to support your career goals* Real leadership development opportunities* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave **What happens next!**After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.