Trade Counter Assistant - Plumbing & Customer Service

Reece Group; Coolum Beach; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts

Reece Boost

Paid parental leave

Job summary

Reece Group in Coolum Beach is seeking a customer-focused retail team member to support plumbers and tradespeople with product knowledge and fast service. You will assist customers on the shop floor, provide quotes, handle stock and packing, and help with deliveries as needed.

You’ll contribute to a busy branch, learn our systems, and work varied shifts including weekends. This role offers growth within our network and head office opportunities.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to assist customers both in person and over the phone.
• Proficient with computers and willing to learn new systems.
• Clean, valid driver’s licence and availability for weekends.

Responsibilities

• Provide customer service and product information to customers.
• Quote customers in person and over the phone.
• Assist with pick packing and stock control activities.
• Keep the branch tidy and safe, and assist with occasional deliveries.

Skills

Customer service

Retail sales

Communication

Teamwork

Tools

POS systems

Job description

Reece Group in Coolum Beach is seeking a customer-focused retail team member to support plumbers and tradespeople with product knowledge and fast service. You will assist customers on the shop floor, provide quotes, handle stock and packing, and help with deliveries as needed.

You’ll contribute to a busy branch, learn our systems, and work varied shifts including weekends. This role offers growth within our network and head office opportunities.