Trade Counter Assistant Opportunities - Cairns Region

Reece; Cairns Regional; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Stable full time employment

Performance based bonuses

Paid annual leave

Sick leave and parental leave

Continuous learning and development

Discounts on renovation goods

Reece Boost benefits

Job summary

Reece is hiring for Trade Counter Assistant roles across the Cairns region. The positions encompass customer service, warehousing, delivery driving, and general all-rounder duties in a fast-growing area of Queensland.

We offer paid comprehensive on-the-job training, access to self-paced online learning modules, and continuous development opportunities to grow your career within our network.

Qualifications

• Previous experience in customer service and enjoys helping people both in person and over the phone.
• Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.
• Tech-savvy and adaptable to learn new systems.
• Holds a clean, valid driver’s licence. Forklift licence is ideal but not essential.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in-person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.

Skills

Customer service

Delivery coordination

Driver management

Tech-savvy

Tools

Forklift licence

Job description

Trade Counter Assistant Opportunities - Cairns Region**About the opportunity**As part of the Trade Counter team, you’ll help plumbers and other tradespeople access the products they need for residential, commercial and renovation projects that keep QLD growing.We have a mix of opportunities across the Cairns region including involving full time, permanent roles working in customer service, warehousing, delivery driving, or as a general all-rounder!**No plumbing experience? No Problem.**We believe skills can be taught. Whether you're new to the industry or looking for your next career opportunity, we’ll set you up for success with:* Paid comprehensive on-the-job training, covering everything from branch operations and customer service fundamentals to product knowledge.* Access to self-paced online learning modules to help build your skills and confidence throughout your career.* Ongoing courses and opportunities to try something challenging and unlock a new skill. **Your day-to-day**A typical day involves:* Providing customer service and information about products.* Providing quotes both in-person and over the phone.* Undertaking pick packing and stock control activities.* Maintaining a safe, organised, and welcoming branch environment.* Make deliveries to customers using a company vehicle.* Continue upskilling with tailored on-the-job training initiatives. **We’d love to hear from you:*** We're looking for people with career potential and a growth mindset.* Previous experience in customer service and enjoys helping people both in person and over the phone.* Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.* Tech-savvy and adaptable to learn new systems.* Holds a clean, valid driver’s licence. Valid Forklift licence is ideal but not essential.* Wants to develop their career - either locally, within our broader network or head office!**Our perks and benefits:*** Stable full time employment.* Performance based bonuses.* Paid annual leave, sick leave, and parental leave* Continuous learning and development programs to support your career goals.* Generous discounts for those looking to renovate their home.* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more.**What happens next!**After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.