Trade Counter Assistant - Gouldburn

Reece Group; Goulburn; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning & development

Employee discounts

Reece Boost

Parental leave

Job summary

Reece Group in Gouldburn is seeking a friendly Trade Counter team member to help plumbers and trades access the products they need for building and renovation projects.

You will provide customer service, quotes in person and over the phone, assist with stock control and pick/pack tasks, and help keep the branch tidy and safe. Occasional deliveries may be required, with weekend shifts possible.

Qualifications

• Experience in retail sales or customer service.
• Ability to provide accurate product quotes in person or by phone.
• Strong handle on stock control and shop-floor maintenance.

Responsibilities

• Provide customer service and product information.
• Prepare in-person and phone quotes.
• Perform pick packing and stock control.
• Keep the branch tidy and safe.
• Make occasional deliveries using a company vehicle.

Skills

Retail sales

Customer service

Order picking

Tech savvy

Driver's license

Weekend shifts

Tools

POS systems

Job description

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About The Role

As part of the Trade Counter team in Gouldburn, you'll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

A Typical Day Involves

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We'd love to hear from you if you're someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech savvy and is happy to learn new systems
• Has a clean, valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our Perks And Benefits

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.