Trade Counter Assistant - Alice Springs

Reece Australia Pty Ltd; Alice Springs; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Flexibility around shifts

Paid annual leave

Continuous learning and development"

Generous discounts

Reece Boost - cashback/discounts

Paid parental leave

Job summary

Reece Plumbing in Alice Springs is seeking a Trade Counter Assistant to help plumbers and tradespeople access products and support branch operations. You will assist customers, provide product information, and contribute to a smooth-running store.

You will handle quotes, stock control, and occasional deliveries with a company vehicle, while maintaining a clean, safe work environment. Weekend shifts and ongoing learning are part of the role.

Qualifications

• Experience in retail sales or customer service
• Ability to assist customers in-person and over the phone
• Willingness to learn new systems and processes
• Strong attention to detail and accuracy
• Need a clean, valid driver’s license and flexibility with shifts

Responsibilities

• Provide customer service and product information to customers
• Provide quotes in person and over the phone
• Undertake pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Customer service

Retail sales

Stock control

Tech savvy

Driver's license

Tools

POS system

Job description

Trade Counter Assistant - Alice Springs

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Alice Springs, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Responsibilities

Your day-to-day

A typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech‑savvy and is happy to learn new systems
• Has a clean, valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits

• Performance based bonuses
• Flexibility around shifts
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world‑class solutions.

We’d love to hear from you.