Tour Host & Driver

Escape Discovery Adventures; City of Melbourne; On-site; AUD 55,000 - 83,000; Part time

Benefits offered by this job

Meals provided while touring on select

Training and support from the Acacia/​

Growth opportunities within the team

Job summary

Escape Discovery Adventures in Melbourne seeks casual and contract Tour Host/Driver to join the team. You will greet guests at their Melbourne accommodation and host them in luxury Mercedes vehicles, sharing local knowledge and storytelling.

Responsibilities include driving private tours across Melbourne and regional Vic, coordinating with venues, and adapting to guest needs while maintaining impeccable presentation and service for luxury clients.

Qualifications

• Excellent communication and people skills are essential.
• Strong knowledge of Melbourne and Victoria is beneficial.
• International guests welcome and culture awareness is a plus.
• Reliable driving history and good presentation are required.

Responsibilities

• Greet guests at their Melbourne accommodation and host private tours.
• Drive and narrate experiences across Melbourne and regional Vic.
• Coordinate with wineries, restaurants and venues on itineraries.
• Adapt to guest preferences and manage the schedule.
• Maintain professionalism and discretion with luxury clients.

Skills

People skills

Storytelling

Local knowledge

Communication

Customer service

Luxury travel

Education

First Aid certification

Job description

Escape Discovery Adventures – Melbourne VIC

Acacia Luxury Private Tours is looking for casual and contract Tour Host/Drivers to join our Melbourne team!

Established in 2009, we provide premium private touring experiences across Melbourne and regional Victoria for guests visiting from all over the world.

We’re looking for confident, personable people who know Melbourne/Victoria, love meeting new people and understand the level of service expected when looking after private luxury clients.

Previous guiding experience is advantageous, but not essential. Experience in luxury hotels, hospitality, tourism, aviation or another premium customer-facing environment is highly regarded.

Personality, local knowledge and exceptional people skills are a must.

WHAT YOU’LL BE DOING

As a Tour Host/Driver you’ll greet guests at their Melbourne accommodation and host them throughout their private touring experience in our luxury Mercedes vehicles.

You’ll be:

• Driving and hosting private tours across Melbourne and regional Vic
• Sharing your local knowledge with guests and engaging them in your storytelling
• Keeping the itinerary running smoothly
• Liaising with wineries, restaurants and other venues
• Adapting to different guests, personalities and situations

Tours range from approximately 4 to 12 hours depending on the itinerary.

WHERE YOU’LL GO

Our touring includes, but is not limited to:

• Melbourne CBD, laneways and waterways
• Grampians
• Wilsons Promintory
• Daylesford and the Macedon Ranges

Your days may include wineries, restaurants, wildlife experiences, national parks, local neighbourhoods.

WHO WE’RE LOOKING FOR

You need to be good with people.

We want someone who can meet new guests and make them feel comfortable, hold a good conversation and naturally adjust to different personalities.

Some guests will want to chat all day. Others will want to enjoy the drive and take everything in.

A great Tour Host knows the difference!

Because we operate in the luxury travel space, attention to detail matters. Impeccable personal presentation, professionalism and discretion are required.

YOU’LL NEED

• Excellent communication and people skills
• Strong knowledge of Melbourne and Victoria
• Confidence hosting international guests from different cultures and backgrounds
• Exceptional driving record
• Reliability, organisation and punctuality
• Comfort with long regional drives
• The ability to think on your feet when plans change
• Flexibility for early starts and late finishes
• Availability across weekends, public holidays and peak holiday periods is essential
• A current, full and unrestricted Australian driver’s licence
• Unrestricted Australian working rights
• Current First Aid certification or willingness to attend

Fluency in a second language would be highly regarded, particularly Spanish, German, French or Italian.

CASUAL AVAILABILITY

Our Tour Hosts are generally contacted monthly for their availability, with rosters built around confirmed tours and particularly over peak holiday periods.

WHAT WE OFFER

• $40–$60 per hour
• Flexible casual work – ability to fit in with other commitments
• Meals provided while touring on select experiences
• Training and support from the full Acacia team
• Opportunities to grow within Acacia and engage in other areas of the business for the right person