Tour guide

Voyages Indigenous Tourism Australia; Cairns Regional; On-site; AUD 30,000 - 60,000; Full time

Job summary

A renowned tourism company in Australia is seeking a Guest Activities and Tour Guide to work at Ayers Rock Resort. This role involves leading cultural and astro-tours, engaging with guests, and providing resort information. Candidates should have strong customer service skills, a manual driver's license, and a willingness to work outdoors. Attractive incentives and career growth opportunities are offered, making this more than just a job.

Benefits

Discounted accommodation

Competitive pay

Resort discounts

On-shift meals

Relocation assistance payment up to $700

Access to staff pool and gym

Qualifications

• Full Manual License and/or Australian MR Drivers License required.
• Experience in hospitality preferred.
• Administrative experience is a plus.

Responsibilities

• Lead cultural and astro-tours in Uluru and Kata Tjuta.
• Welcome guests and provide information about the resort.
• Handle guest complaints effectively.

Skills

Customer service experience

Public speaking

Strong communication

Ability to work outdoors

Job description

Overview

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Activities and Tour Guide to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We're looking for a Guest Activities and AstroGuide to deliver Indigenous experiences to our guests. You'll be an ambassador for culture and environment, leading tours in Uluru and Kata Tjuta National Park, and assisting at the Tourist Information Centre.

Responsibilities

• Be an ambassador to the cultural elements on not only the Department but to Voyages Indigenous Tourism as a whole
• Welcoming guests and visitors to the resort from various demographics
• Provide resort facility and general information to guests and visitors
• Be willing to learn about the night sky and Indigenous Astronomy and deliver guided astro-tours to guests
• Be able to handle guest complaints

Competencies and Attributes

• Experience in customer service and/or hospitality related field
• Enjoys working outdoors (when requested to) especially during varied weather conditions
• Motivational and inspirational to others
• Strong communication and ability to talk in front of an audience

This role requires a Full Manual License and/or Australian MR Drivers License, public speaking & admin experience preferred.

The Best Part

The highlight of being a Guest Activities and Tour Guide here is the opportunity to collaborate with and learn from these individuals, creating a truly unique and enriching work environment.

Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance payment of up to $700. In addition, you\'ll have access to our staff pool, gym, and Residents Club. When you\'re off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.

Growth and Benefits

We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary. We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.

This isn\'t just a job. This is an experience that\'ll leave you with enough memories to last a lifetime.

• A National Criminal History Check is a mandatory step in the recruitment process.