Tool Shop Sales Assistant - Full-Time, Customer-Focused

Total Tools; Cairns Regional; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Product discounts

Onsite parking

Free Employee Assistance Program

Job summary

Total Tools Cairns North is seeking a Full Time Retail Sales Assistant with a real passion for tools and trades. This role offers hands-on product training in leading brands and benefits including staff discounts, onsite parking and an Employee Assistance Program.

You will join a growing team focused on customer service and sales. The role suits a motivated individual with strong attention to detail, excellent interpersonal skills, and the ability to build long-term relationships with customers.

Qualifications

• Previous retail and/or trade experience is highly valued.
• Strong work ethic, reliability and punctuality are essential.
• Passion for tools and understanding of trades helps.
• Enthusiastic, motivated and a great teammate.
• Commitment to exceptional customer service.
• Comfortable with technology; computer literacy is a must.

Responsibilities

• Greet customers in-store and answer questions.
• Process sales transactions accurately.
• Provide product advice and information to customers.
• Support queries and offer solutions.
• Maintain store displays and ensure a well-presented store.
• Process and track customer orders.
• Aim to reach and exceed sales targets.
• Maintain a clean and safe work environment per OH&S guidelines.

Skills

Retail experience

Customer service

Sales skills

Tech-savvy

Tools

Computer literacy

Job description

Total Tools Cairns North is seeking a Full Time Retail Sales Assistant with a real passion for tools and trades. This role offers hands-on product training in leading brands and benefits including staff discounts, onsite parking and an Employee Assistance Program.

You will join a growing team focused on customer service and sales. The role suits a motivated individual with strong attention to detail, excellent interpersonal skills, and the ability to build long-term relationships with customers.