Title IT Support & Admin Officer

Stawell Regional Health; Ballarat; On-site; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Fitness Passport membership

Staff rewards and recognition programs

Job summary

Grampians Health is seeking a customer-focused IT Support & Administration Officer to join the Digital Health Services team in a fixed-term role. The position combines administration, procurement, financial processing, asset management and frontline IT support across one of regional Victoria's largest health services.

The role offers variety, attention to detail, and a commitment to smooth operations. 40 hours per week, with monthly ADO, and flexible work arrangements.

Qualifications

• Strong administrative and organisational skills.
• Excellent customer service and communication abilities.
• Experience in procurement, purchasing, accounts administration, or business support activities.
• Confidence using Microsoft Office and business applications.
• Experience in IT support, administration or procurement is highly regarded.
• Relevant qualifications in business administration, accounting, information technology, or related discipline are desirable.

Responsibilities

• Processing purchase orders, invoices, requisitions, and delivery receipting.
• Maintaining IT asset, warranty, licensing, and procurement records.
• Coordinating with suppliers, Finance, and internal stakeholders to support purchasing activities.
• Managing stock control, equipment allocation, and asset lifecycle processes.
• Ensuring the accuracy of information within ITSM and financial systems.
• Delivering professional customer service and support across Grampians Health.

Skills

Administrative skills

Customer service

Microsoft Office

Problem-solving

Prioritisation

IT support experience

Education

Business administration / accounting / IT qualification

Job description

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Job Category: Administrative Roles

Employment Type: Fixed Term Full Time

Standard Weekly Hours: 38

Requisition ID: 3855

Fixed-Term Full-Time (until September 2027) | 40 Hours per week, with a monthly ADO

$35.14 per hour + salary packaging

About the Role

Join the Team Behind Technology That Supports Healthcare! Grampians Health is seeking a customer focused IT Support & Administration Officer to join our Digital Health Services team. This exciting fixed-term role offers a unique opportunity to combine administration, procurement, financial processing, asset management, and frontline IT support within one of regional Victoria's largest health services. If you enjoy variety, have strong attention to detail, and thrive on helping people while keeping operations running smoothly, we'd love to hear from you.

Key Responsibilities

• Processing purchase orders, invoices, requisitions, and delivery receipting.
• Maintaining IT asset, warranty, licensing, and procurement records.
• Coordinating with suppliers, Finance, and internal stakeholders to support purchasing activities.
• Managing stock control, equipment allocation, and asset lifecycle processes.
• Ensuring the accuracy of information within ITSM and financial systems.
• Delivering professional customer service and support across Grampians Health.

Skills & Experience

• Strong administrative and organisational skills.
• Excellent customer service and communication abilities.
• Experience in procurement, purchasing, accounts administration, or business support activities.
• Confidence using Microsoft Office and business applications.
• Well-developed problem-solving and prioritisation skills.
• Previous experience in IT support, administration or procurement will be highly regarded.
• Relevant qualifications in business administration, accounting, information technology, or a related discipline are desirable, but not essential.

To see a full copy of the Position Description please click here.

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

ClickAPPLY or if you wish to discuss the role prior to applying, contactJackie Martin, IT Service Desk Manager, on 03 5320 8837 for a confidential discussion.

Job applications close: 04 September 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Diversity and Inclusion

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.