Timber Sales & Production Support Assistant

Chippy's Outdoor; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

On-the-job training

Diversity in job role

Supportive work environment

Job summary

Chippy’s Outdoor in Melbourne's Clayton/Carrum Downs showroom is seeking a casual Retail Showroom Sales and Manufacturing Assistant to support our Sales Team in-store and online, and assist production when needed.

You will handle customer enquiries, quotes, deliveries and stock checks, helping ensure smooth operations and positive outcomes for customers while working in a welcoming family business environment.

Qualifications

• Some experience or knowledge of building products and in customer facing roles.
• Excellent interpersonal and communication skills (verbal and written).
• Highly organised with strong attention to detail.
• Prior knowledge in the Timber, Building or Landscape Industry will be looked on favourably.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to work independently and as part of a team.
• Ability to multitask in a high-pressure work environment.
• Willing to diversify their skillset and assist in other areas of the business.

Responsibilities

• Assist sales enquiries in store / online / phone, with product knowledge developed over time.
• Deliver positive customer outcomes and follow up on quotes.
• Manage workflow, delivery runs and schedules, special orders and inventory control.
• Conduct periodic stock takes and assist in other business areas as needed.
• Identify opportunities for improved efficiency and effectiveness for the business.
• Assist with production of Timber screens at Carrum Downs Factory when required.

Skills

Customer service

Product knowledge

Timber industry knowledge

Team player

Attention to detail

Tools

Microsoft Office

Job description

Chippy’s Outdoor in Melbourne's Clayton/Carrum Downs showroom is seeking a casual Retail Showroom Sales and Manufacturing Assistant to support our Sales Team in-store and online, and assist production when needed.

You will handle customer enquiries, quotes, deliveries and stock checks, helping ensure smooth operations and positive outcomes for customers while working in a welcoming family business environment.