Therapeutic Service Manager - Sexual Assault Support Service

Gippsland Centre Against Sexual Assault; Morwell; Vor Ort; AUD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Professional development

Employee wellbeing

Zusammenfassung

Gippsland Centre Against Sexual Assault (GCASA) in Morwell, VIC, seeks a Therapeutic Service Manager to lead clinical supervision across the Sexual Assault Support Service and to ensure high-quality therapeutic delivery regionally.

The role reports to the Director of Therapeutic Services and involves supervision of Clinical Supervisors and Counsellor Advocates, plus participation in after-hours crisis care. A degree-level qualification in relevant fields is required.

Qualifikationen

• Degree-level qualification in social work, counselling, family therapy, or psychology, welfare, or a related field.
• Proven leadership and clinical supervision of multidisciplinary teams.
• Experience managing therapeutic programs with focus on high-quality outcomes.
• Advanced clinical experience working with complex trauma from sexual assault and family violence.
• Crisis intervention skills including risk assessment and safety planning with MARAM knowledge.
• Knowledge of relevant legislation and professional guidelines (privacy, children at risk, MARAM, etc.).
• Excellent teamwork and communication, with initiative and reliability.
• Ability to build stakeholder relationships and collaborate with other agencies.

Aufgaben

• Provide high quality clinical supervision and ongoing skill development with Senior Clinicians.
• Oversee management of clinical referrals and case load balancing across regions.
• Ensure trauma-informed, client-centered service delivery and outcomes.
• Guide service streams to deliver counselling, advocacy, and interventions.
• Support compliance with standards and regulatory requirements.
• Lead therapeutic service development across GCASA's Sexual Assault Support Services.
• Engage with stakeholders to access GCASA services regionally.
• Ensure services meet legal and ethical guidelines, including privacy and safeguarding.
• Be on-call for after-hours crisis care as needed.
• Perform other duties as required by the Director Therapeutic Services.

Kenntnisse

Leadership

Clinical supervision

Program management

Trauma-informed care

Crisis intervention

Legislation knowledge

Stakeholder engagement

Teamwork & communication

Professional development

Ausbildung

Degree-level qualification in social work, counselling, family therapy, psychology, welfare, or related field

Jobbeschreibung

Therapeutic Service Manager - Sexual Assault Support Service

Gippsland Centre Against Sexual Assault – Morwell VIC

This role will work across GCASA's Wellington Shire, East Gippsland and Morwell MDC service locations within its portfolio and will provide leadership, oversight and operational support across these regions.

Award: Health and Professional Services Award

Applications Close: 26th October at 9.00AM

About GCASA:

Gippsland Centre Against Sexual Assault (GCASA) provides comprehensive sexual assault support and treatment services across Gippsland. Culturally inclusive, GCASA supports diverse communities and operates within a framework protecting rights and dignity. Services include counselling, information, resources, group work, and professional training.

About the role & function:

Reporting to Director of Therapeutic Services, the Therapeutic Services Manager role will provide direct supervision and support to the Clinical Supervisors and Counsellor Advocates as assigned with the Sexual Assault Support Service and to ensure that GCASA clinical services are delivered to the highest quality in an integrated way.

This role will have the following direct Reports within their portfolio:

· Support GCASA's clinical services including Clinical Supervisors

· Support Quality Improvement that enables the highest client outcomes.

· Ensure regional services are delivered to the highest quality.

· Establish and engage with stakeholders to support positive outcomes for clients.

· Participate in the roster as a senior staff member on duty for the After-Hours Family Violence and Sexual Assault Crisis Care service

Key Responsibilities: What you'll be doing

Provide high quality clinical supervision and ongoing support and skill development working beside the Senior Clinicians to guide and support the development of Counsellor Advocates.

This includes the development of and review of the overall service streams to:

1. Support and guide effective trauma informed therapeutic service provision of high-quality counselling, advocacy and therapeutic interventions for people who have experienced sexual assault and/or family violence.

2. Work collaboratively with our existing Therapeutic Managers, to guide and oversee the management of clinical referrals, responding, flexibly responding to competing priorities, ensuring quality, accessibility, and timely service response is assured to clients being referred and supported.

3. Guide and oversee case load management, client reviews and current risk assessments, and review of clinical processes by strengthening the clinical support to both Counsellor Advocates and Senior Clinician(s) to meet quality client outcomes.

4. Ensure the application of trauma informed, intersectional, anti-oppressive and gender equality frameworks to effectively respond to sexual assault and family violence are embedded into our practice, while promoting empowerment and autonomy.

5. Contribute to GCASA’s overall compliance with the Social Services Regulations and Standards and National Standards of Practice Manual for Services (3rd Edition) relevant to GCASA’s service model and overall practice guidelines.

6. Lead and support the service overall therapeutic service development across GCASA’s Sexual Assault Support Services.

7. Facilitate effective key stakeholder engagement and formalise and or enable reciprocal access to GCASA services, working with SOCIT, Child Protection, Schools, The Orange Door, & community service organisations.

8. Ensure service delivery within the team is aligned with relevant legislation and professional guidelines (including children and young people at risk, MARAM, Family Violence Information Sharing Scheme, Child Information Sharing Scheme, relevant professional Code of Ethics, Conflict of Interest, Practice Standards, and privacy requirements.

9. Be a part of an on-call roster for afterhours service - senior on call.

10. Any other duties as required by the Director Therapeutic Services.

Key Selection Criteria:
Supplying a Key Selection Criteria Response is mandatory for applications to be considered.

• Qualifications: Degree level qualification or equivalent certification from a nationally accredited provider in social work, counselling, family therapy, or psychology, welfare, or relevant qualifications.

• Demonstrate leadership and management and clinical supervision of multidisciplinary teams.

• Experience managing therapeutic programs and ensuring high-quality service outcomes including monitor program performance and implementing continuous improvement initiatives.

• Demonstrate advanced clinical and therapeutic experience working therapeutically with and responding to complex trauma related to sexual assault and/or family violence.

• Demonstrate advanced practice crisis intervention skills necessary for supporting people who have experienced sexual assault and family violence, including risk assessment and safety planning and a strong understanding of MARAM to respond to immediate safety & needs.

• Advance working knowledge in the application of relevant legislation and professional guidelines (including privacy requirements, children and young people at risk, MARAM, Family Violence Information Sharing Scheme, Child Information Sharing Scheme, relevant professional Code of Ethics and Practice Standards, and privacy requirements)

• Excellent teamwork, interpersonal and communication skills, including an initiative-taking and constructive approach to the delivery of commitments, and building trust and rapport with colleagues and leadership.

• Excellent skills in building key stakeholder relationships collaborating with other professionals and agencies to enhance wellbeing and safety for children and adults with an agile, creative, and problem-solving approach.

• Demonstrate commitment to professional development and education, and experience in supporting clinicians to work within frameworks of current and evidence based therapeutic interventions.

Why Join Us?

GCASA offers a supportive and inclusive environment where staff are empowered to grow professionally. We value diversity and encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander, LGBTQIA+, and culturally diverse communities. We are committed to upholding child safety standards and providing the best support possible to those in need.

GCASA also offers:

• Employee assistance program and wellbeing initiatives

• Competitive salary and generous salary packaging options

• Ongoing professional development and training opportunities

Other Mandatory Requirements:

The successful applicant will be appointed for a six-month probationary period during which time, regular clinical and line management supervision is provided. At the conclusion of this period a performance review will be held with the Senior Clinician (Intake); after which, a decision will be made to offer ongoing employment or to cease employment with the Agency.

The successful applicant will:

· Be willing if required to travel across the region and to Melbourne as negotiated for training and development.

· hold a current Victorian driver's licence.

· Hold a current Working with Children's check.

· Provide a current National Crim Check

· DFFH Statutory Declaration required re Pending court, other matters

· Work Wednesdays to participate in agency meetings.

For further information, please contact us at 03 5134 3***.