Test Manager

FinXL IT Professional Services; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

FinXL IT Professional Services is seeking an experienced Test Manager to lead the remaining testing phases of a major program, taking full ownership of UAT through to successful completion.

The role focuses on ITSM testing in large enterprise environments, with responsibilities including end-to-end service management processes, strong defect management, and stakeholder engagement. Open to candidates across Melbourne, Sydney or Canberra with NV1 clearance advantageous.

Qualifications

• Experience testing ITSM solutions in large enterprise environments.
• Proven ability to plan and execute UAT campaigns.
• Security clearance NV1 is advantageous.

Responsibilities

• Lead UAT activities from planning to closure.
• Coordinate testing across large enterprise environments.
• Drive defect triage and resolution with stakeholders.

Skills

ITSM testing

UAT planning

Defect management

Enterprise testing

Stakeholder engagement

Tools

ServiceNow

Job description

FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across financial services, telecommunications, government, and enterprise sectors.

We are seeking an experienced Test Manager to step in and lead the remaining testing phases of a major program, taking full ownership of User Acceptance Testing (UAT) through to successful completion.

Key Requirements

• Strong ITSM testing experience, ideally within large and complex enterprise environments.
• Proven experience testing ITSM solutions, including end-to-end service management processes (i.e. ServiceNOW).
• Demonstrated experience planning, coordinating and driving UAT activities through to successful resolution.
• Strong defect management capability, including triage, prioritisation, stakeholder engagement and closure tracking.
• Experience working within Federal Government or Highly regulated environments is advantageous.

Additional Key Criteria

• Security Clearance: Due to the nature of this role, candidates who hold an active NV1 security clearance is required
• Location: Open to candidates across Melbourne / Sydney or Canberra