Test Manager

UST; City of Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible/hybrid working arrangements

Health insurance

Job summary

UST is seeking a Test Manager to own and oversee the Test Strategy, planning and governance across enterprise technology programs in Australia. The role coordinates System Integration Testing (SIT), User Acceptance Testing (UAT) and third-party testing activities, ensuring robust test coverage and timely delivery.

You will lead cross-functional teams, manage dependencies, report risks, and drive testing maturity with strong stakeholder collaboration and governance processes.

Qualifications

• Significant experience as a Test Manager / Senior Test Lead in complex enterprise technology programs.
• Proven ability to develop Test Strategies and Test Plans and manage SIT and UAT.

Responsibilities

• Develop and own the overall Test Strategy aligned to program, project and business objectives.
• Define test phases, scope, environments, criteria and quality gates.
• Coordinate end-to-end testing across applications, interfaces and delivery teams.
• Coordinate testing with third-party vendors and service providers.
• Support business stakeholders with UAT planning, preparation and execution.
• Establish a fit-for-purpose Test Governance framework and reporting.

Skills

Test Strategy

Test Planning

SIT - System Integration Testing

Vendor Coordination

UAT Coordination

Governance & Reporting

Stakeholder Management

Leadership

Agile & Waterfall

Tools

Test management tools

Defect tracking tools

Job description

• Develop and own the overall Test Strategy aligned to program, project and business objectives.


• Define appropriate test phases, scope, approach, environments, entry and exit criteria, and quality gates.


• Determine the appropriate level of testing based on solution complexity, business criticality and delivery risk.


• Establish clear testing deliverables, milestones, dependencies and responsibilities.


• Ensure testing activities are integrated into overall delivery and release plans.


• Develop detailed test effort and resource estimates across applicable test phases.


• Work with project and delivery leadership to determine testing resource requirements and timelines.


• Identify assumptions, dependencies and constraints underpinning testing estimates.


• Review estimates as scope and delivery plans evolve.


• Provide stakeholders with clear visibility of testing effort, schedule implications and dependencies.


• System Integration Testing (SIT)


• Take ownership of planning and managing SIT.


• Coordinate end-to-end testing across applications, interfaces and participating delivery teams.


• Ensure appropriate test scenarios and coverage are established based on business processes and integration points.


• Coordinate test data, environments, dependencies and execution readiness.


• Monitor SIT progress, defects, blockers and risks.


• Establish clear SIT entry and exit criteria and provide recommendations on readiness to progress to subsequent phases.


• Third-Party Testing Management


• Coordinate and govern testing activities delivered by third-party vendors, implementation partners and service providers.


• Clearly define testing responsibilities and expectations across internal and external teams.


• Review vendor test strategies, plans, coverage, evidence and completion reporting.


• Manage dependencies between Thiess teams and third-party delivery teams.


• Ensure identified defects are assigned, prioritised and progressed appropriately.


• Provide an integrated quality view across multiple delivery parties rather than relying on isolated vendor test results.


• UAT Support


• Work closely with business stakeholders to establish an effective User Acceptance Testing approach.


• Help business teams identify appropriate UAT scenarios and acceptance criteria.


• Support business users with UAT planning, preparation and execution.


• Coordinate UAT readiness including environments, test data, access, defect processes and reporting.


• Provide guidance to less-experienced business testers on effective testing practices.


• Track UAT progress and provide clear visibility of outstanding defects, risks and business acceptance.


• Support stakeholders in reaching an evidence-based go-live readiness decision.


• Test Governance


• Establish a fit-for-purpose Test Governance framework which fits the organisation needs based on assessment.


• Facilitate regular governance forums and provide stakeholders with concise reporting on status, risks, defects, decisions and required actions.


• Improving Testing Maturity


• Build sustainable testing capability that can be adopted by business and technology teams beyond individual projects.


• Stakeholder Management & Communication


• Strong communication skills are critical to this position.


• The Test Manager will:


• Communicate confidently with business stakeholders, technical teams, project leadership and third-party suppliers.


• Translate complex testing issues into clear business impacts and decisions.


• Facilitate test planning, defect triage and readiness discussions.


• Escalate quality risks clearly and constructively.


• Provide concise executive-level test status reporting.


• Challenge assumptions appropriately while maintaining positive stakeholder relationships.


• Build alignment between business, technology and delivery partners.

Role Description

Key Responsibilities

• Test Strategy & Planning
  
  
  
  • Develop and own the overall Test Strategy aligned to program, project and business objectives.
  
  
  • Define appropriate test phases, scope, approach, environments, entry and exit criteria, and quality gates.
  
  
  • Determine the appropriate level of testing based on solution complexity, business criticality and delivery risk.
  
  
  • Establish clear testing deliverables, milestones, dependencies and responsibilities.
  
  
  • Ensure testing activities are integrated into overall delivery and release plans.
  
  
  
  


• Test Estimation
  
  
  
  • Develop detailed test effort and resource estimates across applicable test phases.
  
  
  • Work with project and delivery leadership to determine testing resource requirements and timelines.
  
  
  • Identify assumptions, dependencies and constraints underpinning testing estimates.
  
  
  • Review estimates as scope and delivery plans evolve.
  
  
  • Provide stakeholders with clear visibility of testing effort, schedule implications and dependencies.
  
  
  
  


• System Integration Testing (SIT)
  
  
  
  • Take ownership of planning and managing SIT.
  
  
  • Coordinate end-to-end testing across applications, interfaces and participating delivery teams.
  
  
  • Ensure appropriate test scenarios and coverage are established based on business processes and integration points.
  
  
  • Coordinate test data, environments, dependencies and execution readiness.
  
  
  • Monitor SIT progress, defects, blockers and risks.
  
  
  • Establish clear SIT entry and exit criteria and provide recommendations on readiness to progress to subsequent phases.
  
  
  
  


• Third-Party Testing Management
  
  
  
  • Coordinate and govern testing activities delivered by third-party vendors, implementation partners and service providers.
  
  
  • Clearly define testing responsibilities and expectations across internal and external teams.
  
  
  • Review vendor test strategies, plans, coverage, evidence and completion reporting.
  
  
  • Manage dependencies between Thiess teams and third-party delivery teams.
  
  
  • Ensure identified defects are assigned, prioritised and progressed appropriately.
  
  
  • Provide an integrated quality view across multiple delivery parties rather than relying on isolated vendor test results.
  
  
  
  


• UAT Support
  
  
  
  • Work closely with business stakeholders to establish an effective User Acceptance Testing approach.
  
  
  • Help business teams identify appropriate UAT scenarios and acceptance criteria.
  
  
  • Support business users with UAT planning, preparation and execution.
  
  
  • Coordinate UAT readiness including environments, test data, access, defect processes and reporting.
  
  
  • Provide guidance to less-experienced business testers on effective testing practices.
  
  
  • Track UAT progress and provide clear visibility of outstanding defects, risks and business acceptance.
  
  
  • Support stakeholders in reaching an evidence-based go-live readiness decision.
  
  
  
  


• Test Governance
  
  
  
  • Establish a fit-for-purpose Test Governance framework which fits the organisation needs based on assessment.
  
  
  • Facilitate regular governance forums and provide stakeholders with concise reporting on status, risks, defects, decisions and required actions.
  
  
  
  


• Improving Testing Maturity
  
  
  
  • Build sustainable testing capability that can be adopted by business and technology teams beyond individual projects.
  
  
  
  


• Stakeholder Management & Communication
  
  
  
  • Strong communication skills are critical to this position.
  
  
  • The Test Manager will:
    
    
    
    • Communicate confidently with business stakeholders, technical teams, project leadership and third-party suppliers.
    
    
    • Translate complex testing issues into clear business impacts and decisions.
    
    
    • Facilitate test planning, defect triage and readiness discussions.
    
    
    • Escalate quality risks clearly and constructively.
    
    
    • Provide concise executive-level test status reporting.
    
    
    • Challenge assumptions appropriately while maintaining positive stakeholder relationships.
    
    
    • Build alignment between business, technology and delivery partners.
    
    
    
    
  
  
  
  

Required Skills And Experience

• Significant experience as a Test Manager / Senior Test Lead within complex enterprise technology programs.


• Strong experience developing Test Strategies and Test Plans.


• Demonstrated experience in test estimation, planning and resourcing.


• Proven experience managing System Integration Testing (SIT).


• Experience coordinating testing across multiple systems, teams and vendors.


• Strong experience managing third-party testing providers and implementation partners.


• Demonstrated experience supporting and coordinating business UAT.


• Strong understanding of test governance, defect management, risk management and quality reporting.


• Ability to establish testing governance and processes in organisations with varying levels of testing maturity.


• Excellent written, verbal, facilitation and stakeholder communication skills.


• Ability to engage effectively with both technical and non-technical stakeholders.


• Strong leadership, organisation, prioritisation and problem-solving capability.

Desired Skills And Experience

• Experience working across complex enterprise transformation or technology change programs.


• Experience establishing or improving testing operating models and quality governance frameworks.


• Experience working within multi-vendor delivery models.


• Experience with integrated enterprise applications and complex business processes.


• Experience balancing traditional project delivery and Agile delivery approaches.


• Familiarity with test management and defect management tooling.

Benefits & Perks

• Flexible/hybrid working arrangements.


• Health insurance.


• Novated Car Lease.


• Access to UST Perks (Reward Gateway), which offers discounts across major retailers.

Our commitment to Diversity, Equity and Inclusion

Diversity and Inclusion are among the founding blocks of how UST as an organisation translates its values of Humility, Humanity, and Integrity into practice.

About UST

For more than 25 years, UST has worked side by side with the world's best companies to make a real impact through digital transformation. Together, with over 35,000 employees in 30+ countries, we build for boundless impact - touching billions of lives in the process.

Skills

Agile, Defect Tracking, Functional Testing, Integration Testing, KPI Reporting, Project Management, Risk Management, SDLC, Stakeholder Management, Test Data Management, Test Management