Test Analyst

Computershare Australia

Melbourne

Hybrid

AUD 120,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Flexible Work

Health and Wellbeing Rewards

Company Shares Investment

Recognition Awards

Team Get-Togethers

Job summary

Join a dynamic team as a Test Analyst in a forward-thinking company that values innovation and collaboration. This role offers the chance to work in a hybrid environment, allowing you to balance your work and lifestyle effectively. You will be responsible for designing comprehensive testing plans and executing hands-on software tests, ensuring quality and client satisfaction. With a strong emphasis on personal growth and a supportive culture, this is an exciting opportunity to make a real impact in the field of quality assurance. If you thrive in fast-paced environments and are passionate about delivering excellence, this role is perfect for you.

Qualifications

Strong knowledge of utilities functions and customer life cycles.
Ability to design test cases for functional and integration testing.

Responsibilities

Design and document comprehensive testing plans and test cases.
Manage defects and ensure client satisfaction through quality testing.

Skills

Customer Service Knowledge

Analytical Skills

Communication Skills

Software Testing Experience

Education

ISTQB Accreditation

Experience in Software Testing

Tools

Jira

TFS

Job description

Yarra Falls, Melbourne (Hybrid)

In this position, you’ll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description

Location: Yarra Falls, Melbourne (Hybrid)

In this position, you’ll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

We are seeking a passionate Test Analyst to be part of our Global team! If you love exceeding customer expectations and delivering innovative solutions, this is the opportunity for you. Work in a fun and rewarding environment where you can make a real impact on quality and excellence. We can’t wait to welcome you!

Computershare’s Utility Services provides end to end managed services and solutions to Utility clients. We consult, design, build and orchestrate smart solutions across traditional and emerging channels to help utility clients drive increased customer engagement and optimise operational efficiencies.

A role you will love

Join our dynamic team as a Test Analyst! Here, you’ll be part of a supportive and close-knit team, where collaboration and innovation thrive. You will report directly to the Test Manager and play a crucial role in delivering a significant end-to-end project that makes an impact.

Some of your key responsibilities will include:

Designing, developing, and documenting comprehensive testing plans, test cases and test data
Conduct hands on software test execution and work towards completion of testing within the agreed timelines of the planned cycles
Manage defects including logging new defects, proactively working with others to resolve the defects, and updating defect status for accurate progress reporting
Deliver testing efforts within forecasted estimates and communicate any risks early
Ensure client satisfaction through quality testing

What will you bring to the role?

You will possess the ability to quickly learn and take on new processes, and thrive in a fast-paced environment.

Strong knowledge of the Customer Service and Customer Operations utilities functions with a strong understanding of customer life cycles
Strong level of familiarisation with utilities billing systems
Previous exposure to a testing phase in the release of a new system change and/or new system
Ability to communicate clearly and concisely both in writing and verbally

Desired Qualifications And Skills

ISTQB accreditation
Any form of software testing working experience
Excellent ability to analyse software requirements and design specifications
Ability to design test cases for functional, integration and interface testing
Extensive knowledge of utilities business processes, business rules and market transactions
Excellent analytical and research skills with the ability to collect and analyse complex material and data, and present it in accessible formats
Experience with Testing tools such as Jira and TFS
Ability to successfully resolve issues and get results with minimal supervision

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Seniority level