Telstra Retail: Customer Service & Sales Consultant

Telstra; Melbourne; On-site; AUD 48,216 - 49,593; Part time

Benefits offered by this job

30% off Telstra services

Exclusive discounts across 240 brands

Unlimited access to learning programs

Monthly performance rewards

Job summary

Join Telstra as a Customer Service & Sales Consultant in Melbourne, where you'll thrive in a dynamic retail environment. This role offers an exciting opportunity to connect with customers, drive sales, and grow your career with a leading Aussie brand. Telstra prioritizes a supportive workplace, enriched by diversity and flexible working arrangements.

Qualifications

• Experience in a customer-facing role.
• Ability to build connections with customers.
• Drive to exceed sales targets.

Responsibilities

• Assist customers and solve their issues.
• Develop customized solutions to meet customer needs.
• Achieve sales targets and KPIs.

Skills

Customer service

Sales targets

Problem-solving

Resilience

Adaptability

Job description

Join to apply for the Telstra Retail: Customer Service & Sales Consultant role at Telstra

Join to apply for the Telstra Retail: Customer Service & Sales Consultant role at Telstra

Get AI-powered advice on this job and more exclusive features.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

• 30% off Telstra services
  
• Exclusive discounts and offers across 240 brands and partners
  
• A flexible, inclusive approach to parental leave - do it your way!
  
• Unlimited access to 17000 learning programs - something for everyone!
  
• Monthly performance rewards and recognition programs
  
• There's more! Benefits Your Way - Telstra

We're hiring.

• Locations: we are currently hiring across:
  
  
  • MELBOURNE EMPORIUM
    
  • MELBOURNE DISCOVERY
    
  • BOX HILL
    
  • CAMBERWELL
    
  • THE GLEN
    
  • VICTORIA GARDENS
    
  • EASTLAND
    
  • KNOX
    
  • AIRPORT WEST
    
  • ALTONA GATE
    
  • BROADMEADOWS
    
  • CAROLINE SPRINGS
    
  • HIGHPOINT
    
  • MELTON
    
  • POINT COOK
    
  • PORT MELBOURNE
    
  • WATERGARDENS
    
  • WERRIBEE
    
  • BRUNSWICK
    
  • CRAIGIEBURN
    
  • DONCASTER
    
  • EPPING
    
  • GREENSBOROUGH
    
  • PLENTY VALLEY
    
  • NORTHLAND
    
  • CHIRNSIDE PARK
• Casual, Part-Time and Full-Time roles available
  
• Store hours vary - search your store

Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

• The ability to easily build a connection with a variety of new and existing customers
  
• An appetite to quickly develop customised solutions for customers
  
• A drive to reach (and exceed!) sales targets and KPIs
  
• The hunger to learn and grow within the role (and beyond!)
  
• A positive and resilient approach to customer service within a busy environment
  
• Experience in a customer-facing role
  

Hit Apply now!

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Industries

  Retail Appliances, Electrical, and Electronic Equipment

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