Telstra Retail: Customer Service & Sales Consultant

Telstra; Cairns Regional; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

30% off Telstra services

Exclusive discounts across 240 brands

Flexible parental leave

Unlimited access to 17000 learning programs

Monthly performance rewards

Job summary

A leading telecommunications company is looking for a Retail Consultant in Cairns to empower customers with tech solutions and knowledge. The ideal candidate excels in building connections and exceeding sales targets while showcasing a positive approach to customer service. Join our inclusive community where diversity is celebrated. Several roles are available, offering flexible work arrangements and numerous perks, including discounts and learning opportunities.

Qualifications

• Ability to connect with a variety of customers quickly.
• Drive to exceed sales targets and KPIs.
• Experience in a customer-facing role.

Responsibilities

• Empower customers with tech solutions.
• Train on latest tech and gadgets.
• Support customer needs in a retail environment.

Skills

Building connections

Customised solutions

Sales target achievement

Customer service

Adaptability

Job description

Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are attractive, too.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra.

We offer the perkiest of perks.

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• A flexible, inclusive approach to parental leave - do it your way!
• Unlimited access to 17000 learning programs - something for everyone!
• Monthly performance rewards and recognition programs
• There’s more! Benefits Your Way - Telstra

We\'re hiring.

Locations

• Atherton
• Cairns
• Earlville
• Smithfield

• Casual, Part Time- and Full-Time roles available
• Store hours vary - search your store

Is it you we\'re looking for?

We\'re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

• The ability to easily build a connection with a variety of new and existing customers
• An appetite to quickly develop customised solutions for customers
• A drive to reach (and exceed!) sales targets and KPIs
• The hunger to learn and grow within the role (and beyond!)
• A positive and resilient approach to customer service within a busy environment
• Experience in a customer-facing role

Hit Apply now!

After you\'ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.