Telephony Cloud Engineer 6525375

Accenture PLC; Redmond; On-site; AUD 98,000 - 151,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Job summary

Accenture Flex offers you the flexibility of local fixed-duration project-based work within Accenture, a leading global professional services company. You’ll apply your skills to drive business transformation for clients, joining a diverse network across Accenture businesses using the latest technologies.

As an Accenture Flex employee, you will be onsite at the project in your local metro area, with competitive rewards and access to benefits and world-class learning resources.

Qualifications

• Minimum 4 years of hands-on migration experience in voice telephony and CPaaS.
• Minimum High School or GED.

Responsibilities

• Deep hands-on migration experience in voice telephony, SIP, PSTN, SBC, CPaaS and related channels.
• Plan and execute at least two production cutovers of a live communications workload.
• Read and modify integration code in JavaScript/TypeScript/Java/Python; work with SDKs and REST APIs and debug live flows from logs.
• Working knowledge of Azure for communications workloads, identity, networking and event monitoring.

Skills

SIP

PSTN

CPaaS

Telephony

Education

High School diploma

Tools

JavaScript

TypeScript

Java

Python

REST APIs

Webhooks

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• Deep handson migration experience in one or more of voice telephony SIP PSTN SBC carrier messaging SMS RCS WhatsApp email delivery CPaaS eg Twilio Vonage Sinch Bandwidth Infobip or contact center eg Genesys NICE Amazon Connect Five9 Teams Dynamics based Depth in one area beats shallow coverage of all.

• Personally planned and executed at least two production cutovers of a live communications workload carrying real users or traffic.

• Able to read and modify integration code C JavaScript TypeScript Java or Python work with SDKs REST APIs and webhooks and debug live call message flows from logs and telemetry.

• Working knowledge of Azure as it applies to communications workloads identity networking event monitoring.

Basic Qualifications:

• Minimum 4 years of experience Deep handson migration experience in one or more of voice telephony SIP PSTN SBC carrier messaging SMS RCS WhatsApp email delivery CPaaS eg Twilio Vonage Sinch Bandwidth Infobip or contact center eg Genesys NICE Amazon Connect Five9 Teams Dynamics based Depth in one area beats shallow coverage of all.

• Minimum High School or GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 11/21/2026.Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Hourly Salary Range

California $50.00 to $77.00Colorado $50.00 to $77.00Connecticut $50.00 to $77.00District of Columbia $50.00 to $77.00Illinois $50.00 to $77.00Maine $50.00 to $77.00Maryland $50.00 to $77.00Massachusetts $50.00 to $77.00Minnesota $50.00 to $77.00New York $50.00 to $77.00New Jersey $50.00 to $77.00Ohio $50.00 to $77.00Virginia $50.00 to $77.00Washington $50.00 to $77.00

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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