Telemarketer

Freedom Kitchens; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Career development opportunities

Collaborative work environment

Regular staff social events

Job summary

Freedom Kitchens, a leading Australian kitchen and wardrobe brand, is seeking a customer-focused team member to enhance the customer journey across Kinsman and Freedom Kitchens & Wardrobes. You will engage customers, understand their vision, and deliver outstanding service that supports sales growth.

Join a well-established Australian company with a collaborative culture, social events, and career development opportunities.

Qualifications

• Customer-centric approach
• Professional presentation and manner
• Kitchens/renovation industry experience

Responsibilities

• Develop and maintain relationships with a focus on the customer's vision
• Perform inbound and outbound telephone marketing
• Contribute to business growth by delivering excellent customer service and consistent sales performance
• Identify customer needs and ensure every client enjoys a positive experience

Skills

Customer-centric

Professional presentation

Renovation/kitchens industry

Job description

We are a leading Australian-owned manufacturer in the kitchen and wardrobe industry, delivering high-quality solutions through trusted brands including Kinsman and Freedom Kitchens & Wardrobes. Best known for our association with The Block, we are recognised for our commitment to craftsmanship, innovation, and exceptional customer service tailored to modern Australian lifestyles.

About the role:

This role is an integral part of the journey for the customer, where your exceptional customer engagement skills will be imperative. This is an exciting time to join this established brand!

• Develop and maintain relationships with a focus on the customer's vision
• Perform inbound and outbound telephone marketing
• Contribute to business growth by delivering excellent customer service and consistent sales performance
• Identify customer needs and ensure every client enjoys a positive experience

About you:

• A customer-centric approach
• Professional presentation and manner
• Kitchens/renovation industry experience

In Return We Offer

• Join a well-established and respected Australian company
• Supportive team culture and collaborative work environment
• Regular staff social events and celebrations
• Career development opportunities within a growing organisation

If you are passionate about exceptional customer service, we would love to hear from you!

We are committed to fostering an inclusive and diverse workplace where everyone feels respected, valued, and supported. We welcome applications from people of all backgrounds, experiences, and abilities.

Please note that the successful applicant will be required to complete relevant pre-employment background checks and must hold valid working rights in Australia.