Customer Engagement Specialist – Kitchen Solutions

Kitchen Group Pty Ltd; Willoughby; Hybrid; AUD 20,000 - 35,000; Part time

Benefits offered by this job

Regular staff social events

Career development opportunities

Established Australian company

Job summary

RGIT Australia is seeking an entry-level Casual Temporary role in Chatswood, NSW. You will engage customers, handle inbound/outbound calls, and promote offerings with a focus on delivering exceptional service and sales results.

The role emphasizes a customer-centric approach, professional presentation, and industry exposure in kitchens and renovations. Join a well-established Australian brand with social events and career growth opportunities.

Qualifications

• Customer-centric mindset with a professional demeanour.
• Experience in kitchens/renovation industry is preferred.
• Strong communication and relationship-building abilities.

Responsibilities

• Develop and maintain relationships focused on the customer's vision.
• Perform inbound and outbound telephone marketing to clients.
• Contribute to business growth through excellent customer service and sales performance.
• Identify customer needs to ensure a positive client experience.

Skills

Customer engagement

Telephone marketing

Sales focus

Job description

Chatswood, New South Wales 2067, Australia

Casual Temporary Entry Level

Posted 10 Sep 2026

Description

About our organisation

We are a leading Australian-owned manufacturer in the kitchen and wardrobe industry, delivering high-quality solutions through trusted brands including Kinsman and Freedom Kitchens & Wardrobes. Best known for our association with The Block, we are recognised for our commitment to craftsmanship, innovation, and exceptional customer service tailored to modern Australian lifestyles.

About the role:

This role is an integral part of the journey for the customer, where your exceptional customer engagement skills will be imperative. This is an exciting time to join this established brand!

• Develop and maintain relationships with a focus on the customer's vision
• Perform inbound and outbound telephone marketing
• Contribute to business growth by delivering excellent customer service and consistent sales performance
• Identify customer needs and ensure every client enjoys a positive experience

About you:

• A customer-centric approach
• Professional presentation and manner
• Kitchens/renovation industry experience

In Return We Offer

• Join a well-established and respected Australian company
• Supportive team culture and collaborative work environment
• Regular staff social events and celebrations
• Career development opportunities within a growing organisation

If you are passionate about exceptional customer service, we would love to hear from you!

We are committed to fostering an inclusive and diverse workplace where everyone feels respected, valued, and supported. We welcome applications from people of all backgrounds, experiences, and abilities.

Please note that the successful applicant will be required to complete relevant pre-employment background checks and must hold valid working rights in Australia.

Company Overview

We are a leader within the kitchen industry, with well-known, high-quality brands such as Kinsman and Freedom kitchens and wardrobes, both heavily associated with the popular show, “The Block”. Proudly, we are Australian owned and manufactured, with a reputation for delivering to Australian standards and excellence, driven by a superior quality of products, exceptional service and flexible on-trend design solutions for today’s lifestyle needs.