TechOne ERP Delivery Lead: Customer Value Champion

Private Company, LLP; Austrália; Presencial; AUD 140 000 - 210 000; Tempo integral

Resumo da oferta

Private Company, LLP in Australia seeks a seasoned TechOne Senior Consultant / Delivery Manager to lead customer journeys with TechnologyOne ERP implementations. This role focuses on maximizing value, guiding delivery teams, and delivering proactive managed services.

You will oversee consulting and implementation, manage relationships with clients, identify risks, drive improvements, and ensure smooth operation of TechnologyOne solutions.

Qualificações

• Experience in Service Delivery and/or Account Management within a technology provider.
• Knowledge of TechnologyOne products and solutions is essential.
• Strong communication and interpersonal skills are essential for effective customer interaction.
• Project management and problem-solving skills are also valuable.

Responsabilidades

• The primary focus is on ensuring that customers derive maximum value from their TechnologyOne solutions.
• Service Delivery Managers lead teams of other Service Delivery Managers, guiding them in their roles.
• Provide expert advice and guidance on implementing and optimizing TechnologyOne solutions.
• Proactively identify and address potential issues, ensuring smooth operation of the software.
• Building and maintaining strong relationships with customers is a key aspect of the role.
• A strong understanding of TechnologyOne products and solutions is generally expected.

Descrição da oferta de emprego

Private Company, LLP in Australia seeks a seasoned TechOne Senior Consultant / Delivery Manager to lead customer journeys with TechnologyOne ERP implementations. This role focuses on maximizing value, guiding delivery teams, and delivering proactive managed services.

You will oversee consulting and implementation, manage relationships with clients, identify risks, drive improvements, and ensure smooth operation of TechnologyOne solutions.