Technology Specialist Delivery

Victorian R&L Services Trust; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport & retailer discounts

Professional development opportunities

Flexible working arrangements

16 weeks paid parental leave

Job summary

VicRoads is seeking a Technology Specialist Delivery to bridge business needs, technology delivery, and stakeholder collaboration. You’ll shape demand, support discovery, and ensure work is well-defined and delivery-ready across multiple delivery teams and domains.

You’ll contribute to prioritisation, risk assessment and sizing activities, while promoting agile practices, DevOps, and ITIL-aligned processes to drive efficient technology outcomes for VicRoads’ public sector services.

Qualifications

• Experience operating within demand management, intake, business analysis, delivery, or technology portfolio functions.
• Strong knowledge of Agile delivery frameworks including Scrum, Kanban or SAFe.
• Experience using Jira and Confluence for workflow management, reporting and backlog processes.

Responsibilities

• Manage and triage technology demand through established intake processes.
• Assess, analyse and refine business requests to ensure they are delivery-ready.
• Support discovery activities including workshops, stakeholder engagement and technical analysis.
• Partner with Product Owners, Architects and Engineers to validate solution options and technical feasibility.
• Conduct impact assessments, estimation and sizing activities.
• Identify dependencies, non-functional requirements, risks and assumptions early in the lifecycle.
• Provide clear recommendations and insights to support prioritisation and decision-making.
• Drive continuous improvement across intake, discovery and delivery readiness processes.

Skills

Demand management

Business analysis

Agile delivery

Stakeholder engagement

Cloud platforms AWS

DevOps

CI/CD

ITIL processes

Tools

Jira

Confluence

Job description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf. We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety. Drive technology demand and delivery readiness by assessing incoming initiatives, refining requirements, and ensuring work is ready for successful delivery Partner with business and technology stakeholders to shape solutions, identify risks and dependencies, and support prioritisation decisions Work across Agile delivery teams to translate business needs into actionable outcomes, enabling efficient and effective technology delivery At VicRoads, we're on a transformational journey to modernise and enhance the services that keep Victorians moving safely and smoothly. As part of our Technology Delivery team, we're looking for a Technology Specialist Delivery who thrives at the intersection of business, technology, and delivery.

The Opportunity

Reporting to the TPO Delivery Lead, you'll play a key role in shaping and assessing technology initiatives before they enter delivery. You'll partner with business stakeholders, architects, engineers and product teams to analyse incoming demand, support discovery activities, and ensure work is well-defined, prioritised, and ready for successful delivery. This is a fantastic opportunity for someone with a strong background in demand management, business analysis, agile delivery, or technology portfolio operations who enjoys solving complex problems and driving clarity across diverse stakeholders.

What You’ll Be Doing

• Manage and triage technology demand through established intake processes
• Assess, analyse and refine business requests to ensure they are delivery-ready
• Support discovery activities including workshops, stakeholder engagement and technical analysis
• Partner with Product Owners, Architects and Engineers to validate solution options and technical feasibility
• Conduct impact assessments, estimation and sizing activities
• Identify dependencies, non-functional requirements, risks and assumptions early in the lifecycle
• Provide clear recommendations and insights to support prioritisation and decision-making
• Drive continuous improvement across intake, discovery and delivery readiness processes

About You

You’ll bring:

• Experience operating within demand management, intake, business analysis, delivery, or technology portfolio functions
• Strong knowledge of Agile delivery frameworks including Scrum, Kanban or SAFe
• Experience using Jira and Confluence for workflow management, reporting and backlog processes
• The ability to translate technical and architectural concepts into clear, actionable work items
• Strong stakeholder engagement, communication and influencing skills
• Experience working across multiple delivery teams and technology domains
• Financial and commercial awareness to support prioritisation and benefits tracking
• Nice to have Exposure to mainframe or large-scale enterprise environments
• Experience working with cloud platforms such as AWS
• Understanding of DevOps, CI/CD practices and ITIL processes

Why Join Us?

At VicRoads, you'll be part of an organisation that is transforming how millions of Victorians access registration and licensing services. You'll work alongside talented professionals, contribute to meaningful digital outcomes, and help shape the future of essential public services.

What We Offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

VicRoads has a single and simple purpose - to keep Victorians moving safely and smoothly. As an organisation we believe innovation powers progress - of our people and Victorian communities. Our work matters. Victorians trust us with their safety, with critical moments in their lives and their livelihoods. And it's with innovation, purpose, inclusivity, and collaboration that we make a difference, and that we progress. VicRoads Registration and Licensing Services (RLS) is on a pivotal transformation journey, with a dedicated focus on placing customers at the heart of everything we do. We’re committed to modernising our operations and expanding our service offerings to meet customer needs. At the core of our business, we manage the essential services of vehicle registration and licensing and our goal is to simplify interactions with VicRoads RLS, making our services more accessible and user-friendly. We’re also expanding our custom plate offerings and developing value-added products and services for those using and supporting our road networks. In August 2022 VicRoads embarked on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie to operate and modernise registration and licensing services on its behalf. The joint venture is a 40-year partnership where the Government retains ownership of VicRoads, and continues to control regulation, policy, data, and privacy provisions for VicRoads Registration and Licensing. The Government sets pricing and collects the revenue for essential registration and licensing fees, whilst also maintaining its roads and safety responsibilities. Our organisational values steer our actions, decisions, and behaviours as we progress on our path of transformation - innovating to keep Victorians moving.