Technology Procurement & Vendor Management Leader

Suncorp; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Shine platform access

Hybrid working

Parental leave

Study support

Employee discounts

Wellbeing coaching

Job summary

Suncorp in Melbourne is seeking a Procurement and Vendor Management professional to support Insurance Technology across IT services including cloud, SaaS, infrastructure and cyber security. You will manage complex suppliers and contracts in a hyperscale environment.

The role requires autonomous work, business acumen and ability to translate technical needs into practical commercial outcomes, with development toward more senior positions over time.

Qualifications

• Five+ years in technology procurement, vendor management or related commercial role.
• Experience procuring SaaS solutions, large software contracts, renewals and tenders.
• Knowledge of software licensing, cloud services and IT infrastructure.
• Experience with major technology providers such as Microsoft, IBM, Oracle or ServiceNow.
• Ability to translate complex requirements into clear commercial decisions.

Responsibilities

• Manage strategic technology vendors, contracts, service levels and supplier improvement plans.
• Develop category plans, sourcing strategies and negotiation approaches for software, cloud and infrastructure services.
• Lead SaaS renewals and tenders balancing commercial value, service requirements and risk.
• Facilitate supplier governance reviews and performance meetings with technical stakeholders and senior leaders.
• Interpret contract terms, resolve escalated disputes and address supplier performance or governance issues.
• Build productive relationships across Technology, Procurement, Legal, Risk and external vendor teams.

Skills

Technology procurement

Vendor management

SaaS procurement

Contract negotiation

Stakeholder engagement

Tools

Microsoft

IBM

Oracle

ServiceNow

Job description

• Shape commercial outcomes across cloud, SaaS and infrastructure services
  
• Opportunities to build your capability for future career growth
  
• Collaborative and supportive team, hybrid working (50% WFH)

About the Role

Join our Procurement and Vendor Management team to support Suncorp's Insurance Technology business across IT eg infrastructure, cloud, cyber security and SaaS services. You will manage complex technology suppliers, contracts and sourcing activities within a hyperscale environment.

Working with technically focused stakeholders, you will translate business and technology needs into practical commercial outcomes. This role suits an experienced professional who can work autonomously, quickly understand the environment and manage priorities from day one. It also offers development towards more senior positions over time.

What You'll Do

• Manage strategic technology vendors, contracts, service levels, performance measures and supplier improvement plans.
  
• Develop category plans, sourcing strategies and negotiation approaches for software, cloud and infrastructure services.
  
• Lead SaaS renewals and tenders while balancing commercial value, service requirements and risk.
  
• Facilitate supplier governance reviews and performance meetings with technical stakeholders and senior leaders.
  
• Interpret contract terms, resolve escalated disputes and address supplier performance or governance issues.
  
• Build productive relationships across Technology, Procurement, Legal, Risk and external vendor teams.

What You'll Bring

• At least five years' experience in technology procurement, vendor management or a related commercial role.
  
• Essential experience procuring SaaS solutions and managing large software contracts, renewals and tenders.
  
• Strong knowledge of software licensing, cloud services, hyperscale environments and IT infrastructure.
  
• Experience working with major technology providers such as Microsoft, IBM, Oracle or ServiceNow.
  
• Confidence engaging technical stakeholders and translating complex requirements into clear commercial decisions.
  
• The ability to work autonomously, manage competing priorities and contribute effectively from the outset.

What You'll Enjoy

Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
  
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
  
• Paid volunteer leave, donation matching, and unlimited emergency response leave
  
• Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ***************@suncorp.com.au for a confidential conversation.