Technology Lead, HCM

Department of Government Services; City of Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Department of Government Services in Melbourne is seeking a Technology Lead, HCM Platform to drive technical leadership and platform delivery for VicGov People (HCM). You will lead engineering, integrations, and operations to ensure a secure, scalable platform aligned to whole-of-government workforce needs.

Reporting within Government Technology Platforms, you will partner with HR, vendors and delivery teams to evolve a modern HCM platform, champion enterprise standards, governance and risk

Qualifications

• Experience in Victorian Government or large public sector platforms.
• Knowledge of Payroll integrations, Identity and access management, Data/reporting platforms.
• Certifications in Agile/Scrum, Cloud or SAP are highly desirable.

Responsibilities

• Lead technical strategy and roadmap for the HCM platform.
• Oversee end-to-end platform delivery, releases, fixes, and testing.
• Manage system integrators and SaaS vendors, monitor SLAs.
• Partner with HR and payroll to translate needs into solutions.
• Ensure compliance with governance, risk and security requirements.

Skills

Payroll integrations

Identity and access management

Data reporting platforms

Education

Agile / Scrum / Cloud / SAP certifications

Tools

SAP

Job description

Department of Government Services – Melbourne VIC

About Us

The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

Government Technology Platforms Branch

Government Technology Platforms designs, delivers and operates shared digital and technology platforms used across government. It provides core enterprise systems, cloud and hosting services, identity and access, integration, data platforms, and digital tools that enable departments and agencies to deliver services securely, reliably and at scale. It is made up of four teams Oracle Centre of Excellence (OCE), Microsoft and Information Management Platforms, Business Technology Delivery Services and VicGov People.

About Us

The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

Government Technology Platforms Branch

Government Technology Platforms designs, delivers and operates shared digital and technology platforms used across government. It provides core enterprise systems, cloud and hosting services, identity and access, integration, data platforms, and digital tools that enable departments and agencies to deliver services securely, reliably and at scale. It is made up of four teams Oracle Centre of Excellence (OCE), Microsoft and Information Management Platforms, Business Technology Delivery Services and VicGov People.

About the role

The Technology Lead, HCM Platform is responsible for technical leadership, platform delivery, and continuous improvement of the VicGov People (HCM) platform. This role leads engineering, integration, and platform operations, ensuring the platform is secure, scalable, and aligned to whole-of-government workforce needs. The position operates within Government Technology Platforms (GTP) and partners across HR, vendors, and delivery teams to deliver and evolve a modern HCM platform.

Key Accountabilities

• Platform Technology Leadership - Lead technical strategy and roadmap delivery for the HCM platform, ensure architecture, integrations, and configurations meet enterprise standards. Provide hands-on leadership across platform design, environments, and releases. Act as technical authority across SAP SuccessFactors / HCM ecosystem
• Delivery & Engineering Oversight - Lead end-to-end platform delivery (enhancements, releases, fixes), run Agile delivery practices (sprints, backlog, prioritisation), oversee system configuration, integrations, data migration, and testing. Ensure quality assurance, release management, and performance outcomes
• Vendor & Managed Service Management - Manage system integrators and SaaS vendors, monitor SLAs, delivery performance, and contract outcomes, ensure alignment with government technical, security, and hosting standards
• Stakeholder & Business Engagement - Partner with HR, payroll, and workforce teams to translate needs into solutions, provide clear technical advice to executives and non-technical stakeholders, support prioritisation of platform backlog aligned to WoVG priorities
• Governance, Risk & Security - Ensure compliance with VPS data, privacy, and security frameworks, Identity, access, and audit controls. Identify and manage platform risks, technical debt, and dependencies
• Team Leadership - Lead and mentor technical specialists, analysts, and platform engineers

Mandatory requirements

• Experience in Victorian Government or large public sector platforms
• Knowledge of: Payroll integrations, Identity and access management, Data/reporting platforms
• Certifications of Agile / Scrum, Cloud or SAP are highly desirable.

This is an ongoing role. The position is only open to applicants with relevant rights to work in Australia.

For more information and the key selection criteria, please see the Position Description.

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred candidates willbe requiredto complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy whichstrongly recommendsall DGS employees be fully vaccinated.

DGS actively promotes diversity,inclusionand an equalopportunityworkplace.All roles at DGS can be worked flexibly, however it may differ from role to role.