Technology and Security Engineer

SendFX Limited; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

SendFX Limited is seeking a hands-on Technology and Security Engineer – Level 2 in Sydney with hybrid remote options. The role oversees core tech and security, cloud platforms, and identity management, with a focus on AI-enabled security improvements.

The candidate should have 4+ years in infrastructure, cloud and security, plus a strong interest in AI technologies. You will work with the Head of Technology & Security and come into the Sydney office weekly or as needed, reporting to leadership

Qualifications

• Minimum 4 years' hands-on engineering across infrastructure, cloud, modern workplace and security.
• Active interest or experience in AI technologies and secure AI prompt handling.
• Strong understanding of identity, access management, endpoint security, compliance and cloud administration.
• Experience supporting Windows and macOS environments.
• DLP exposure would be highly regarded.
• Experience with SaaS administration, integrations and operational support.
• Strong troubleshooting and ability to manage competing priorities.
• Clear communication with technical and non-technical stakeholders.
• A mindset of improvement, ownership and follow-through.

Responsibilities

• Administer, maintain and improve core technology and security platforms spanning cloud services, identity and access management, endpoint management and security operations.
• Manage endpoint security, compliance, configuration and lifecycle across Windows and macOS devices.
• Support identity and access management, including SSO, MFA, conditional access, RBAC, provisioning/deprovisioning and SaaS integrations.
• Maintain and enhance security controls across endpoint, email, data protection, alerting and access management.
• Assist with security monitoring, alert triage, investigations, remediation and incident response activities.
• Support and secure key SaaS platforms.
• Contribute to cloud and SaaS security posture.
• Build and maintain technical documentation, standards, procedures and playbooks.
• Monitor and resolve support requests including endpoint support in a timely and organised manner.
• Work on operational improvements, automation opportunities and roadmap initiatives.
• Partner with internal stakeholders to deliver secure, reliable and scalable technology services.
• Support audit, compliance and control maturity activities, including evidence collection for ISO 27001 and ISO 42001 uplift initiatives.
• Build and maintain technical documentation, standards, procedures and playbooks, ensuring they reflect current AI governance and security standards.

Skills

Hands-on engineering

AI technologies

Identity & access management

Endpoint security

Cloud administration

Windows administration

macOS administration

Education

Bachelor's degree in computer science

Tools

Azure

Microsoft 365

SIEM

Job description

Role: Technology and Security Engineer – Level 2

Reporting to: Head of Technology & Security

Location Preference: Sydney NSW | Remote – but we do want this person to come into Sydney office once per week or as determined by their manager.

Full-time: $120,000 - $150,000 + Super

About the role

We are looking for a hands-on Technology and Security Engineer to join our team and play a key role across core technology, cloud, endpoint management, identity and cyber security. This is a broad, high-impact role suited to someone who enjoys working in a start-up environment, across both technology operations and security engineering. You will help maintain and improve a modern technology environment, strengthen security controls, support users/platforms and work closely with the Head of Technology and Security on key initiatives.

This is not a just a technical role. It is for someone who can think, build, improve and own outcomes. We are a company that embraces "Humans working with AI," so we are looking for an engineer who is already on their own AI journey and is eager to explore how emerging technologies can optimise both security and productivity.

What you will be doing

Administer, maintain and improve core technology and security platforms spanning cloud services, identity and access management, endpoint management and security operations.

Manage endpoint security, compliance, configuration and lifecycle across Windows and macOS devices.

Support identity and access management, including SSO, MFA, conditional access, RBAC, provisioning/deprovisioning and SaaS integrations.

Maintain and enhance security controls across endpoint, email, data protection, alerting and access management.

Assist with security monitoring, alert triage, investigations, remediation and incident response activities.

Support and secure key SaaS platforms.

Contribute to cloud and SaaS security posture.

Build and maintain technical documentation, standards, procedures and playbooks.

Monitor and resolve support requests including endpoint support in a timely and organised manner.

Work on operational improvements, automation opportunities and roadmap initiatives.

Partner with internal stakeholders to deliver secure, reliable and scalable technology services.

Support audit, compliance and control maturity activities, including evidence collection for ISO 27001 and ISO 42001 uplift initiatives.

Build and maintain technical documentation, standards, procedures and playbooks, ensuring they reflect current AI governance and security standards.

About you

You are a practical engineer with a security mindset. You are comfortable getting hands-on, solving real problems and balancing user experience with strong control.

You have a natural curiosity for new technologies and are actively experimenting with AI to enhance your own engineering workflows.

You will likely have:

Minimum 4 years' experience in a hands-on engineering role spanning infrastructure, cloud, modern workplace and security.

Demonstrated experience or a strong interest in AI technologies, including an understanding of how to securely manage AI prompts, data privacy in AI models and LLM integrations.

Good understanding of identity, access management, endpoint security, compliance and cloud administration.

Experience supporting Windows and macOS environments.

Exposure to DLP would be highly regarded.

Experience with SaaS administration, integrations, and operational support.

Strong troubleshooting skills and the ability to manage competing priorities.

Clear communication skills and the ability to work well with both technical and non-technical stakeholders.

A mindset focused on improvement, ownership and follow-through.

Relevant Security certifications

Must Have: Expert in Microsoft cloud security products.

Nice to have

Experience in regulated or compliance-focused environments.

Exposure to ISO 27001, SOC 2, Essential Eight or similar frameworks.

Experience with data protection.

Bachelor’s degree in computer science or related field