Technician - Field Service

Komatsu; City of Salisbury; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading company in the heavy equipment industry is seeking a Field Service Technician in Adelaide. This role involves servicing customer equipment, performing diagnostics and repairs, and ensuring high safety and quality standards. The ideal candidate will have a strong commitment to customer service and safety, along with relevant technical qualifications and experience. Join a diverse team that values inclusion and offers competitive benefits.

Benefits

16 weeks paid primary carer parental leave

Company funded Income Protection Insurance

Corporate discount with Bupa

Discounts with Avis, Qantas, Crown

$3000 referral payment for new employee

Qualifications

• Ability to provide high level of customer service.
• Demonstrated commitment to safety.
• Must have good organisational and interpersonal skills.

Responsibilities

• Skilful and effective machine diagnostics and repairs.
• Produce concise and effective technical reports.
• Assist with coordination of major site-based equipment maintenance projects.

Skills

Customer Service

Organizational Skills

Communication

Education

Certified Tradesperson

Qualified Plant Mechanic

Tools

Microsoft Office

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity: Reporting to the Field Service Supervisor, we are seeking a Field Service Technician to service the Adelaide region, providing skilful and efficient maintenance and repair of Komatsu Customer Equipment, contributing to a professional team environment by ensuring high levels of safety, quality and efficiency for the Komatsu Adelaide Field Service Department.

Key Responsibilities:

• Skilful and effective Machine diagnostics and repairs.
• Demonstrate an appropriate level of technical understanding of the design & function of current equipment systems and processes (Komatsu experience preferred).
• Ability to demonstrate competency with testing and adjusting of machine operating and monitoring systems utilizing relevant literature and testing equipment.
• Produce concise and effective technical reports utilizing Microsoft office programs: Microsoft
• Windows XP, Microsoft Word, Microsoft Excel.
• Ability to assist with coordination of major site-based equipment maintenance projects.
• Complete detailed timesheets.
• Good timekeeper and a self-starter.
• Ability to organize and complete all necessary job and work site paperwork.
• Ability to follow required job scope & critical path.

Roster: Monday to Friday

Annualised Wages: $45-50 per hour + Super + Field Service Allowance + Tool of Trade Vehicle

Role Located:Adelaide, SA

Komatsu Benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial:Company funded Income Protection Insurance
• Career:Recognition, awards, flexibility, further education studies and internal career development
• Health:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel:Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Ability to provide a high level of customer service in line with our Customer Support Charter.
• Work as an active Komatsu Australia team member.
• Demonstrated commitment to safety.
• Ability to work unsupervised.
• Pride in workmanship.
• Must have good organisational and interpersonal skills.
• Excellent written and verbal communication skills
• Good understanding of computer systems and Microsoft Office

Qualification/s

• Certified Tradesperson/or qualified Plant Mechanic.
• Had previous experience in a similar position.
• Holds a current driver’s/or MR license.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.