Technical Support Officer

St Francis Catholic College; Melton; On-site; AUD 61,000 - 79,000; Full time

Job summary

St Francis Catholic College in Victoria is seeking a Technical Support Officer to deliver ICT support for staff and students across both campuses. You will assist with devices, software, audiovisual systems and the helpdesk, ensuring reliable technology that supports learning and teaching.

The role is full-time and ongoing, with adherence to child safety, privacy, and school policies. Applicants must meet work rights and screening requirements including Victorian WWC checks and National Police

Qualifications

• Experience delivering ICT support in education is preferred.
• Ability to work across multiple campuses.
• Knowledge of privacy and child safety compliance.

Responsibilities

• Provide ICT support to staff and students across campuses.
• Assist with devices, software and audiovisual systems.
• Manage helpdesk requests and ensure timely resolutions.

Skills

ICT support

Helpdesk

Device management

Audiovisual systems

Education

IT qualification

Job description

Application Closing Date:
Monday 26 Oct 2026 at 3PM

The Technical Support Officer provides ICT support to staff and students across both campuses, assisting with devices, software, audiovisual systems, and helpdesk requests. This role works collaboratively to ensure reliable technology services that support learning and teaching, while upholding the values of Catholic education and a strong commitment to child safety.

Commencing immediately, this is a full-time, ongoing position.

Information provided will be treated in accordance with the Privacy Act 1988 (Cth)

Applications close: Monday 26 October at 3pm.

Classification: Education Support Category A
Salary Range: $61,295 - $78,500 per annum

Teaching positions – you must hold a Victorian Institute of Teaching registration.

Non-teaching positions – you must hold or be able to obtain a Victorian Working with Children Check and a National Police Check.

Qualifications

Please include evidence of all post-secondary qualifications, including those related to Religious Education.

Please attach a copy of your photo identification, for example a Passport or Driver Licence.

Work Rights in Australia

Do you currently have the right to work in Australia? * Yes – I am an Australian citizen Yes – I am an Australian permanent resident Yes – I am a New Zealand citizen with Australian work rights Yes – I hold a temporary visa with work rights No – I do not currently have work rights in Australia

If you currently hold a visa, please provide the following information:

What type of Australian visa do you currently hold?

If you have work restrictions, please provide details:

Will your current visa/work rights remain valid for the duration of the position? Yes No Unsure

Will you require employer sponsorship now or in the future to remain eligible to work in Australia? No Yes – I currently require sponsorship Yes – I may require sponsorship in the future Unsure

Pre-employment Disclosure Questions

It is an inherent requirement of the position that you be a person suitable to work with children. Each of the following questions are relevant to the prospective employer understanding and determining your likely ability to carry out the inherent requirements of the advertised position. You must answer each question.

1. Have you ever had any disciplinary action taken against you by an employer (e.g. received a warning or had your employment terminated) in relation to any inappropriate or unprofessional conduct? Yes No

2. Have you ever been the subject of an allegation of inappropriate or unprofessional conduct which has been substantiated by an employer or other body? Yes No

3. Have you ever been found guilty of a criminal offence or are you currently facing criminal charges? Yes No

4. Have you been subjected to any investigation by an employer or any other body Yes No

5. Do you consent to the prospective employer contacting the appropriate person at any or all of your current or former employers (including Principals) to confirm the accuracy of your answers in questions 1–4 above and to ask about your suitability to work with children? Yes No

*Please note that the personal/sensitive information provided by applicants is being collected by the College to assess each applicant’s suitability for the position and it is protected from misuse or disclosure. By submitting this application form you consent to this process.

I declare that the contents of this form are true and correct and complete to the best of my knowledge and no information concerning my employment history has been withheld.
I understand that any wilfully incorrect or misleading answer or material omission which relates to any of the questions in this form may make me ineligible for employment, or if employed, liable to disciplinary action which may include dismissal.
I understand that all applicants are required to undergo background screening which may include a National Police Record Check. I consent to such screening and checks in connection with my application for employment. I consent to the prospective employer making inquiries of any current and/or previous employers in connection to the information and answers I have provided in this form to verify the accuracy of the information in this form and to confirm my ability to carry out the inherent requirements of the position including my suitability to perform child-connected work. I understand and accept that my appointment to this position requires compliance with the School's Child Safety and Wellbeing Policy and Child Safety Code of Conduct. I have read and understand the School's Child Safety and Wellbeing Policy and Child Safety Code of Conduct.
I understand and accept that my appointment to this position requires a commitment to Catholic Education. I have read and understand the Statement of Principles Regarding Catholic Education.
I acknowledge that I have received a copy of the Privacy Collection Notice - Job Applicants.

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