Technical Support and Sales Specialist

Knight Benedikt Australia; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary + Super

Annual Bonus

Job summary

Knight Benedikt Australia, part of the Movora group, is seeking a Technical Support & Sales Specialist for Western Sydney. You’ll blend veterinary clinic know-how with customer-facing sales to support clinics with consumables, instruments and equipment.

You'll visit clinics in person and online, build relationships with vets and nurses, introduce new products, prepare quotes and keep HubSpot records up to date. Training provided; travel ~35% interstate, some weekend work.

Qualifications

• Cert IV/Diploma in Veterinary Nursing or BVetTech required.
• Experience in a veterinary clinic or hospital and/or customer service background.
• Confident communicating with vets and clinic teams.
• Comfortable with Google Workspace or Microsoft Office; willing to learn new systems.
• Happy to travel: regular local clinic visits and ~35% interstate travel; some weekend work.

Responsibilities

• Build relationships with vets, nurses and practice teams as their go-to contact.
• Visit clinics in person and online to understand needs and recommend products.
• Introduce new products and help clinics plan purchasing.
• Answer enquiries, prepare quotes and solve problems quickly.
• Support education workshops and represent at conferences/events.
• Maintain up-to-date customer records in HubSpot and coordinate with teams.

Skills

Vet nursing background

Customer service

Excellent communication

CRM experience

Education

Cert IV/Diploma in Veterinary Nursing or BVetTech

Tools

HubSpot

Google Workspace

Microsoft Office

Job description

Love the vet industry but ready for a new challenge?

If you’re a vet nurse who knows clinics inside out and is looking for your next step, this could be the role for you.

Knight Benedikt, part of the global Movora group, supplies veterinary clinics across Australia with everything they need except drugs: consumables, instruments, orthopaedics and equipment. We’re looking for a Technical Support & Sales Specialist to join our team in Western Sydney.

Why this role suits vet nurses

You already know how a clinic runs, what vets and nurses need day to day, and how to explain things clearly to clients. Those are exactly the skills that make someone great in this role. We’ll teach you the products and the sales side.

What you’ll be doing

• Building relationships with vets, nurses and practice teams as their go-to contact at Knight Benedikt
• Visiting clinics (in person and online) to understand their needs and recommend the right products
• Introducing new products and helping clinics plan their purchasing
• Answering enquiries, preparing quotes and solving problems quickly
• Supporting our hands‑on education workshops and representing us at conferences and events
• Keeping customer records up to date in HubSpot and working closely with our customer service, education and marketing teams

What you’ll bring

• Cert IV/Diploma in Veterinary Nursing or BVetTech
• Experience in a veterinary clinic or hospital, and/or a customer service background
• Confident communicating with vets and clinic teams
• Comfortable with Google Workspace or Microsoft Office, and happy to learn new systems
• Happy to travel: regular local clinic visits, around 35% interstate travel, and some weekend work

Nice to have, but not essential

• Surgical or theatre experience (it’ll help you get up to speed quickly)
• Experience ordering stock or managing clinic inventory
• Any sales or account management experience

What we offer

• Full product training across our range, plus sales and CRM training
• Hands‑on learning at workshops alongside specialist vets and educators
• A supportive team across sales, education and customer service
• Salary + Super + Annual Bonus