Technical Specialist: Quality, Compliance & Customer Support

Buderim Foods; Yandina; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Professional development

Competitive remuneration

Supportive team environment

Diverse role exposure

Job summary

Buderim Foods is Australia’s leading ginger manufacturer, seeking a Technical Specialist to support quality, regulatory, and technical administration. You will liaise with customers, suppliers, and regulatory bodies while maintaining PIFs and product specifications.

The role covers complaints handling, artwork coordination, and portal management across domestic and international markets. A strong background in QA and regulatory affairs is essential, with attention to detail and excellent

Qualifications

• Bachelor’s degree in a relevant field (Food Science/Tech/QA/Regulatory).
• Experience in food manufacturing, QA, or technical services.
• Solid understanding of food safety, quality systems & regulatory requirements.
• Excellent written communication and ability to manage multiple priorities.

Responsibilities

• Manage consumer and customer complaints, including investigation and response coordination.
• Respond to technical enquiries and provide certificates and technical documentation.
• Prepare artwork briefs and coordinate artwork revisions and approvals.
• Support compliance activities across FSANZ, EU, US, and export markets.
• Manage customer and regulatory portals and maintain certificates and product information.

Skills

Written communication

Attention to detail

Multitasking

Regulatory knowledge

Education

Bachelor's degree in Food Science / Food Technology / Quality Assurance / Regulatory Affairs

Tools

Deepstream

TraceGains

FDA portals

Job description

Buderim Foods is Australia’s leading ginger manufacturer, seeking a Technical Specialist to support quality, regulatory, and technical administration. You will liaise with customers, suppliers, and regulatory bodies while maintaining PIFs and product specifications.

The role covers complaints handling, artwork coordination, and portal management across domestic and international markets. A strong background in QA and regulatory affairs is essential, with attention to detail and excellent