Technical Product Owner, Airline Operations

Qantas; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Qantas is seeking a Technical Product Owner for Airline Operations to drive technology transformation at the heart of its operations from Mascot head office. You will lead the modernization of crew planning, rostering and data-enabled workforce planning, working with senior business stakeholders and external vendors.

With 7–10 years in senior IT business partnership or IT management, you will own end-to-end delivery across application lifecycle, champion product outcomes, and shape roadmaps that

Qualifications

• 7–10 years' experience as a senior IT business partner and/or IT manager, responsible for a portfolio of business-facing, operational applications with end-to-end accountability across delivery, implementation and run.
• Experience within Airline Operations preferred.
• Experience with complex legacy modernization in critical sectors (airlines, defence, healthcare) preferred.
• Expert stakeholder management across both business and technical functions, building and maintaining trusted relationships.
• Effective stakeholder management across Qantas business units and external vendors.
• Demonstrated ability to deliver excellent product outcomes aligned with the technology strategy.

Responsibilities

• Drive technology transformation within Airline Operations.
• Lead transformation of crew planning, rostering and tracking capabilities and data enablement for workforce planning.
• Collaborate with senior business stakeholders to provide accountability across the technology lifecycle for assigned capabilities and products.
• Develop and drive roadmaps that align technology with business strategy.
• Counsel senior stakeholders to keep focus on technology–business alignment within a customer product led operating model.

Skills

Stakeholder management

Product ownership

IT portfolio management

Airline operations experience

Legacy modernization

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Be a part a large-scale program of work across Technology within Airline Operations
• Permanent role based at our Head Office in Mascot
• Help shape the future of Qantas and deliver exceptional value to our customers

At Qantas, we're committed to creating an environment where our people can thrive. We take pride in solving complex challenges together, supporting each other, and delivering safe and reliable operations for our customers. You'll be part of a team that values initiative, collaboration and continuous improvement.

As a Technical Product Owner, Airline Operations you'll drive technology transformation at the heart of our airline operations! The role is required to lead transformation of Crew planning, rostering and tracking capabilities and data enablement for workforce planning.

The portfolio includes legacy platforms that are decades old and due for modernisation, alongside emerging AI and automation opportunities that will reshape how these business areas operate. The Technical Product Owner (TPO) role works closely with various senior business stakeholders to provide a single point of accountability across the technology lifecycle of Plan, Build and Run for an assigned set of business capabilities and products, as well as their underlying technology components. Relationships with business and external key stakeholders are fundamental to coordinating activity across multiple requirements, critical dependencies, technology imperatives, and functional outcomes.

With Technology undertaking an ambitious 5 year strategic plan, the TPO will play an essential role in developing and driving the roadmaps that will underpin the business strategy. The TPO will provide counsel to senior stakeholders, ensuring that – with technology so readily available – focus is retained on the alignment between technology and business strategies. In line with this the TPO will be pivotal in the customer product led operating model accountable for the technology products which comprises of numerous technology applications and management of suppliers.

You’ll Have

• 7–10 years' experience as a senior IT business partner and/or IT manager, accountable for a portfolio of business-facing, operational applications, with end-to-end accountability across application delivery, implementation, and run.
• Experience within Airline Operations preferred
• Experience within complex legacy modernisation in critical sectors (e.g., airlines, defence, healthcare) preferred
• Expert stakeholder management across both business and technical functions, building and maintaining trusted relationships.
• Effective stakeholder management both across Qantas business units, and external vendors.
• Demonstrated ability to deliver excellent product outcomes, aligned with the technology strategy

Why Qantas?

If you're successful in your application, you'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
• We'll support your wellbeing: Whether its learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer, so by coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Applications will close by Thursday the 24th of September

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Technical Product Owner, Airline Operations • Sydney, NSW, AU