Technical Product Engineer

Criterion Industries Pty; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Profit-sharing bonus

Performance bonuses

Annual salary reviews

Modern workspace

Job summary

Criterion Industries Pty in Sydney, NSW is seeking a dedicated Technical Product Engineer to join our Glendenning team. This permanent, full-time role links customers with Sales, Service, Estimating, Drafting and Production for complex requirements.

You will develop technical solutions, produce drawings, manage BOMs, and coordinate internal stakeholders to meet non-standard needs in a fast-paced environment.

Qualifications

• Proficiency in CAD and SolidWorks design.
• Strong project management, problem-solving, decision-making, and negotiation skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to manage competing priorities and perform effectively in a fast-paced environment.
• High level of professionalism, discretion, and confidentiality.
• Sound knowledge of Microsoft Office applications and confidence working with varying levels of technical users.
• Ability to identify training needs, facilitate basic training, and support team development.
• Demonstrated willingness to receive feedback and implement continuous improvement initiatives.

Responsibilities

• Develop practical technical solutions for special orders and identify any technical limitations or requirements.
• Create customer approval drawings and detailed production/shop drawings
• Provide technical input into project planning, cost estimates, material requirements and sourcing solutions.
• Create and maintain accurate product codes, BOMs and supporting technical documentation
• Take ownership of technical queries and coordinate their resolution with the relevant internal teams.

Skills

Project management

Problem-solving

Decision-making

Negotiation

Communication

Interpersonal skills

Customer service

Prioritization

Professionalism

Discretion & confidentiality

Training needs identification

Training facilitation

Continuous improvement

MS Office

Tools

CAD

SolidWorks

Job description

At Criterion, we don’t just offer jobs - we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.

Our culture is Energetic, Committed, and United - values that drive us every day. You’ll feel it the moment you step into our vibrant, modern head office in Glendenning (Western Sydney), NSW. We’re looking for driven individuals who want to be part of a structured, high-performance team, where success is recognised, and contributions are celebrated at every opportunity.

When you join us, you’re not just starting a new job—you’re setting yourself up for a long-term career in a supportive, results-driven environment that rewards hard work and fosters career growth.

Summary:

We are seeking a dedicated Technical Product Engineer to join our team in Glendenning, New South Wales. This permanent, full-time role is crucial for ensuring the successful development and optimisation of our product lines. The ideal candidate will act as the technical link between customers, Sales, Customer Service, Estimating, Drafting and Production for non-standard and technically complex requirements.

Responsibilities:

• Develop practical technical solutions for special orders and identify any technical limitations or requirements.
• Create customer approval drawings and detailed production/shop drawings
• Provide technical input into project planning, cost estimates, material requirements and sourcing solutions.
• Create and maintain accurate product codes, BOMs and supporting technical documentation
• Take ownership of technical queries and coordinate their resolution with the relevant internal teams.

Qualifications:

• Proficiency in CAD and SolidWorks design.
• Strong project management, problem-solving, decision-making, and negotiation skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to manage competing priorities and perform effectively in a fast-paced environment.
• High level of professionalism, discretion, and confidentiality.
• Sound knowledge of Microsoft Office applications and confidence working with varying levels of technical users.
• Ability to identify training needs, facilitate basic training, and support team development.
• Demonstrated willingness to receive feedback and implement continuous improvement initiatives.

What’s in It for You?

• Competitive Salary & Performance Bonuses + Profit-Sharing Bonus (paid after 6-month probation).
• Annual Salary Reviews
• A Social & Supportive Team - Be part of a collaborative, high-energy group that works hard but knows how to have fun.
• Modern, Open-Plan Workspace - Work in a state-of-the-art environment designed for teamwork and productivity.

If you’re looking for a structured role with real career growth, meaningful work, and a team that values success and camaraderie, Criterion is the place for you.