Technical Operations Executive, JAPAC

Magnite; Council of the City of Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

A leading ad tech company is looking for a Technical Operations Executive in Sydney, Australia. The role involves providing technical support for clients and troubleshooting complex issues using Magnite's platforms. Candidates should have a Bachelor's degree or equivalent experience, strong communication skills, and a proactive problem-solving approach. This position offers hybrid work options and comprehensive benefits including healthcare and generous time off.

Benefits

Comprehensive Healthcare Coverage

Generous Time Off

Holiday Breaks and Quarterly Wellness Days

Family-Focused Benefits

Mobile Phone Subsidy

Fitness and Wellness Reimbursement

Qualifications

• Minimum 1-2 years hands-on experience in a technical, analytical, or client-facing role.
• Ability to explain technical concepts clearly and collaborate effectively.

Responsibilities

• Provide technical support for clients using Magnite's platforms.
• Troubleshoot complex technical issues in clients’ implementations.
• Collaborate with Product Management on feedback and testing.

Skills

Technical support

Strong communication skills

Problem-solving intent

Strategic mindset

Education

Bachelor's degree or equivalent experience

Tools

Excel

HTML

SQL

Python

Javascript

Job description

Technical Operations Executive, JAPAC

Sydney

Hybrid Schedule (T/W/TH in-office)

In this role you will:

• Provide technical support for clients using Magnite’s market-leading DV+ and Demand Manager platforms
• Support integrations for Publishers, Demand Side Platforms, and Curation Partners
• Troubleshoot complex technical issues in clients’ implementations
• Collaborate with Product Management by partnering on feedback and testing etc.
• Build relationships with technical and business contacts by providing guidance and establishing yourself as a trusted advisor on all aspects of the ad tech ecosystem
• Proactively implement operational processes and/or reporting that simplify, standardise, and enable operational excellence
• Proactively work on revenue generating projects with the goal of growing our market share

We’re looking for someone with:

• A bachelor’s degree or minimum 1-2 years hands-on experience in a technical, analytical, or client-facing role
• Strong communication skills - explain technical concepts clearly, and collaborate effectively with clients and internal stakeholders
• A strategic mindset with the ability to work independently and prioritise in a fast-moving environment
• Proactive, problem-solving intent - comfortable thinking creatively and finding practical ways forward, even when things get tricky
• Solid working knowledge of Excel (e.g., pivot tables, formulas, data manipulation)
• Knowledge of markup (like HTML) or programming languages (like SQL, Python, Javascript) or any experience with online advertising technologies like Google Ad Manager, Header Bidding, Prebid, OpenRTB, Supply Side Platforms, Demand Side Platforms, etc., is a bonus

Comprehensive Perks and Benefits:

• Comprehensive Healthcare Coverage for You and Your Family from Day One
• Generous Time Off
• Holiday Breaks and Quarterly Wellness Days
• Family-Focused Benefits and Parental Leave
• Mobile Phone Subsidy
• Fitness and Wellness Reimbursement

Company Culture:

• Community Service and Volunteer Events
• Company-Matched Charitable Contributions
• Wellness Coach and Mental Health Support
• Career Development Initiatives and a Career Growth Framework
• Culture and Inclusion Programs
• Bonusly Peer-to-Peer Recognition Program

About Us