Technical Lead

Zurich Australia; North Sydney Council; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

5 weeks annual leave

Hybrid working arrangement

AUD 500 wellbeing payment

AUD 295 new starter e-voucher

Global mobility opportunities

Green Star offices

Tree planting for new employees

Job summary

Zurich Australia is seeking a Technical Lead in Retail Life to shape the future of AI-led insurance and modern technology delivery. You will guide design, build and scale cloud-native solutions, working across engineering, product and design teams to drive customer outcomes and accelerate digital transformation.

You will own solution designs, deliver production-grade software, and promote DevSecOps practices while aligning with architectural roadmaps and technology strategy.

Qualifications

• Proven experience leading software engineering teams.
• Hands-on development across modern tech stacks.
• Experience with large, complex transformation or migration initiatives.
• Expertise with cloud technologies, DevOps, CI/CD and production-grade platforms.
• Experience applying AI-assisted development approaches.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Own solution designs across squads and technologies, ensuring scalable, well‑architected outcomes.
• Deliver high‑quality software solutions into production that create value.
• Drive automation across delivery processes and technical solutions.
• Champion DevSecOps practices to improve quality, speed and release excellence.
• Ensure delivery aligns with architectural roadmaps and tech strategy.
• Coach teams on engineering best practices, testing, security and design patterns.

Skills

Team leadership

Hands-on software development

Cloud technologies

DevOps & CI/CD

AI-assisted development

Stakeholder communication

Job description

A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As a Technical Lead within our Retail Life business, you'll help shape the future of AI-led insurance at Zurich. This is an opportunity to influence how we design, build and scale modern technology solutions that improve customer outcomes, support business performance, and accelerate our digital transformation.

You will work across engineering, product and design teams, providing hands‑on technical leadership while guiding delivery in a cloud‑native environment. You'll play a key role in setting technical direction, uplifting engineering practices, and driving innovative solutions that create real impact for our customers and people.

You will also be responsible for the following:

• Own solution designs across squads and technologies, ensuring scalable and well‑architected outcomes.
• Deliver high‑quality software solutions into production that create value for customers and the business.
• Drive automation across delivery processes and technical solutions to improve efficiency and reliability.
• Champion DevSecOps practices to improve quality, speed, stability and release excellence.
• Ensure delivery aligns with architectural roadmaps and technology strategy.
• Coach teams on engineering best practice across testing, security, design patterns and code quality.

Important to your success – let’s grow together

You're a curious and forward‑thinking technology leader who enjoys solving complex problems and bringing people together around a shared outcome. You thrive in collaborative environments, embrace innovation, challenge the status quo, and balance strategic thinking with hands‑on delivery.

In order to be successful, you will have the following:

• Proven experience leading software engineering teams and driving technical delivery outcomes.
• Strong hands‑on software development experience across modern technology stacks.
• Experience delivering large and complex transformation or migration initiatives.
• Expertise with cloud technologies, DevOps practices, CI/CD automation and production‑grade platforms.
• Experience applying AI‑assisted development approaches and delivering outcomes through modern engineering practices.
• Strong communication, stakeholder engagement and problem‑solving capabilities.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full‑time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e‑voucher for your work‑from‑home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award‑winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state‑of‑the‑art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.