Technical Expert - Windows

Telstra; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company is seeking a Technical Expert to support operations and maintenance of the Defence Communications Network. The ideal candidate will manage Windows systems and be responsible for platform management. Applicants must hold NV1 AGSVA security clearance and be Australian Citizens. This offers an opportunity in a dynamic team environment focused on technological advancement and sustainability.

Benefits

Performance-related pay

Access to learning programs

Toolkit provided

Purchased annual leave scheme

Additional Telstra day off

Qualifications

• Experience in Security Management and Project Management.
• Demonstrated experience with ITIL Service Management.
• Proven ability to administer Windows 2008 – 2019 Operating systems.

Responsibilities

• Responsible for all facets of managing the DTCN platforms.
• Proactively look for potential issues.
• Maintain the DTCN Baseline.

Skills

Security Management

Project Management

Windows Administration

Citrix XEN Desktop Administration

Education

Minimum NV1 AGSVA security clearance

RHEL certification

Windows Administration certification

Juniper Network Administration certification

Tools

VMWare

F5 Load Balancers

Job description

Overview

Job Title: Technical Expert - Windows

Employment Type: Permanent

Closing Date: 14 Oct 2025 11:59pm

Job Summary

Who We Are

We\'re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We\'re all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)
• Recognition of prior service for recent defence members; carry over of long service leave to Telstra
• 4 weeks paid defence leave for Defence Reserve members

What You’ll Do

Technical Expert to support the operations and maintenance of the Telstra Defence Terrestrial Communications Network (DTCN). Specifically, the Datacentre based compute, operating system, network and management application stacks.

This role can be based in Canberra, Melbourne, Brisbane or Sydney, Australia. This is an office-based role with scheduled RDOs available.

The Data Centre Operations Team support both the production and pre-production environments for the Defence Terrestrial Communications Network. In this role your primary focus would be on the operations of the production environment. However, you will also get the opportunity to work on the Defence Canberra Integration Laboratory (pre-production and integration) to prepare solutions for deployment into production.

In this role your focus will be on Windows Administration. You will also get the opportunity to work on a varied number of technologies:

• VMWare Virtualisation
• Windows 2008, 2012, 2016, 2019
• F5 Load Balancers
• HP Compute
• Lenovo Compute

Responsibilities

• You will be responsible for all facets of managing the DTCN platforms.
• Restoring elements to working order
• Proactively looking for potential issues
• Managing changes within the environment
• Maintaining the DTCN Baseline
• Looking for opportunities to improve the DTCN platforms.

About You

• Hold a minimum of NV1 AGSVA security clearance.
• Experience in Security Management and Project Management
• Demonstrated experience with ITIL Service Management – Fault, Problem, Request, Change and Asset Management
• Proven ability with recovering from setbacks and are a self-starter.
• Proven ability to administer Windows 2008 – 2019 Operating systems.
• Proven ability to manage Citrix XEN Desktop or equivalent.
• RHEL certification – Desirable
• Windows Administration certification – Desirable
• Juniper Network Administration certification - Desirable

Please note all candidates must be Australian Citizens and hold a minimum of NV1 AGSVA security clearance to be considered. This role will require you to gain or hold and maintain a Negative Vetting 2 (NV2) security clearance.

We\'re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an \"A\" rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment