Technical Delivery Lead

PRODUCT & DESIGN; Melbourne; On-site; AUD 140,000 - 160,000; Full time

Benefits offered by this job

Generous leave & parental policies

Personal development budget for events

Employee Assistance Program

Home loan rebates

Equity grants (ongoing)

Melbourne CBD office access

Job summary

Ferocia, the digital division of Bendigo Bank, seeks a Technical Delivery Lead to orchestrate cross‑functional work across engineering and product. You will clear blockers, align milestones, and ensure end-to-end delivery of complex initiatives with a strong customer focus.

The role requires hands-on coordination, a fluency in technical concepts, and the ability to navigate ambiguity to keep momentum across multiple workstreams. Melbourne presence preferred.

Qualifications

• 5+ years leading complex, end-to-end initiatives in a tech/product setting.
• Proven ability to translate business needs into actionable delivery milestones.
• Strong facilitation skills to clear blockers and align multiple teams.

Responsibilities

• Coordinate end-to-end delivery from scope/design through build, test and release.
• Create clear, visual delivery plans and align stakeholders across teams.
• Bridge engineering, product and design to deliver high-quality customer experiences.
• Adapt delivery approach to project needs, balancing governance with agility.

Skills

Delivery leadership

Agile & Lean

Communication & alignment

Tech fluency

Decisiveness

Strategic thinking

Ambiguity tolerance

Job description

Technical Delivery Lead

About Ferocia

Ferocia is a team of more than 300 people building better financial experiences for Australians.

As the digital division of Bendigo Bank, our work spans Up, a digital bank; Connect, the platform powering Bendigo Bank’s web and mobile banking; and tools that make managing money simpler and help protect people from scams and fraud.

Our shared purpose: helping people feel more confident and in control of their money.

Sound like something you’d like to be part of? We’d love to hear from you.

The role

As a Technical Delivery Lead at Ferocia (Bendigo Bank’s Digital Division), you will sit within our Delivery function, focusing on optimising the flow of work across cross-functional teams. Your primary mission is to resolve the ambiguity that often arises in complex, cross-divisional pieces of work, ensuring we deliver seamless, end-to-end outcomes.

You will act as the delivery catalyst for our Engineering and Product teams, removing friction and orchestrating efforts to ensure alignment and momentum. This is a role for a “get it done” practitioner - someone who is passionate about improving the current state and bridging the gap between business requirements, technical feasibility, and a high-quality customer experience across multiple divisions.

This role requires coordinating technical work and collaborate daily with engineers, so you need to understand how systems work under the hood. When discussions get complex and ambiguous, you’ll be the person who cuts through the confusion and keeps everyone moving forward.

What you’ll do

• Resolve ambiguity: Act as a facilitator to clear blockers and define paths forward when project requirements or dependencies are unclear.
• Visual alignment: Create and maintain clear, visual delivery plans that provide transparency for stakeholders and teams alike.
• Bridge the gap: Partner closely with engineers, product managers and various stakeholders to translate business needs into actionable delivery milestones and an excellent customer experience.
• Adaptive delivery: Switch seamlessly between “enterprise-grade” structured coordination and “scale-up” agility, tailoring your approach to suit the specific needs of the project. You’ll facilitate sessions and conversations across teams to navigate and sequence work across multiple workstreams to ensure aligned delivery.

A typical day might involve…

• End-to-end coordination: Managing the journey from scope and design through to build, test, and release - knowing when to lean in and when to let the teams run.
• Strategic conduit: Serving as the primary point of contact for specific projects, ensuring solutions align with our technical standards and long-term roadmaps.
• Stakeholder navigation: Building relationships across the broader Bendigo Bank ecosystem to optimise speed-to-market and unstick cross-divisional hurdles.
• Lean governance: Fostering a culture of transparency and “just enough” documentation to maintain visibility without slowing down the build.
• Cross-functional collaboration: Facilitating a session across Product, Engineering, and Design together to ensure we ship high-quality features on time.

What skills you bring

• The experience: At least 5 years leading complex, end-to-end initiatives. You have a proven track record of navigating the full lifecycle in close partnership with tech and product teams.
• The toolkit: You are deeply familiar with Agile and Lean frameworks, and know when to apply them (and when not to). You don’t just “follow a process”; you know what good orchestration looks like and how to adapt frameworks to fit the team and the work.
• Communicator & alignment master: You have a knack for ensuring total alignment on milestones. You are equally comfortable inspiring a team, removing hands‑on blockers, or reporting transparently to leadership.
• Tech-adjacent fluency: While you don’t need to be an engineer, you are comfortable in a technical environment. A baseline understanding of architecture, integrations, and APIs will help you work successfully across our project range.
• Decisiveness: You have the ability to make swift, high‑impact decisions. You lean on sound judgment to determine the best course of action, keeping momentum high even in high‑pressure situations.
• Strategic thinking: You connect the dots between daily tasks and the “North Star,” ensuring every deliverable aligns with broader organisational goals.
• The mindset: You are highly adaptable and thrive in ambiguity. You take the initiative without waiting for direction, have a desire to challenge the status quo, and possess the self‑awareness to seek support when necessary.

Note:

As the Technical Delivery Lead function relies heavily on building relationships, trust, and understanding, being present in the office has an outsized impact on success in this role. You should expect to spend a minimum of two days per week in our Melbourne CBD office.

Salary range

The estimated salary range for this role is $140,000 to $160,000, exclusive of superannuation.

Working at Ferocia

We work flexibly, with genuine autonomy over where and when you do your best work. Ferocians can use our Melbourne CBD office as much or as little as makes sense for them.

We also value spending time together face to face, with teams making time to meet in person when it matters. That’s why we’re currently only hiring people based in Naarm/Melbourne and surrounding areas.

Here’s some of what you can expect:

• Smart, passionate people who care about what they make.
• Generous leave and parental policies.
• Flexibility and genuine autonomy over your time.
• A great CBD office with a rooftop, gym and personal trainer.
• A budget for personal development, training and conferences.
• An Employee Assistance Program.
• Home loan rebates (conditions apply).
• Ongoing bonus and equity grants (conditions apply).