Technical Consultant - Citrix Platforms

University of Melbourne; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading educational institution is seeking a Technical Consultant to enhance user experiences and support the Citrix platforms team. This role involves advanced troubleshooting, stakeholder engagement, and knowledge management in cutting-edge digital workspace solutions. Candidates should possess strong technical skills in Citrix and Windows technologies. Benefits include flexible work arrangements and professional development opportunities.

Benefits

Salary packaging

Health and wellbeing programs

Professional development opportunities

Qualifications

• Experience in providing technical support for diverse hardware and software environments.
• Ability to explain complex technical concepts clearly.
• Commitment to continuous learning with latest technologies.

Responsibilities

• Provide advanced troubleshooting for Citrix endpoint issues.
• Collaborate with faculty staff and researchers for technical needs.
• Contribute to new Citrix technology implementations.
• Create and maintain detailed documentation.

Skills

Customer-focused IT skills

Technical skills in Citrix technologies

Strong communication skills

Education

Relevant IT qualifications or certifications

Tools

Citrix technologies

Windows operating systems

Job description

Provide Citrix endpoint innovation, enhance user experiences, and support cutting-edge research environments.

Apply now to spearhead digital workplace solutions and transform the academic technology landscape.

Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne takes pride in its people, who contribute to the mission to benefit society through education and research.

Your next career opportunity: As a Technical Consultant in the Citrix Platforms team, you'll play a crucial role in delivering cutting-edge digital workspace solutions.

Your Responsibilities

• Technical Support: Provide advanced troubleshooting and resolution for Citrix endpoint issues.
• Stakeholder Engagement: Collaborate with faculty staff, researchers, and clinicians to meet their technical needs.
• Innovation: Contribute to the development and implementation of new Citrix technologies to enhance user experience.
• Knowledge Management: Create and maintain detailed documentation for the team and users.

You may be a great fit if: you are a customer-focused IT professional with strong technical skills in Citrix technologies and Windows operating systems.

About the Role

• Hold relevant IT qualifications or certifications.
• Demonstrate experience in providing technical support for diverse hardware and software environments.
• Have strong communication skills to explain complex technical concepts.
• Show a commitment to continuous learning and staying updated with the latest Citrix and Windows technologies.

The University of Melbourne values diversity and welcomes applications from all backgrounds.

What we offer you: a comprehensive range of benefits, including flexible work arrangements, progressive leave provisions, salary packaging, and health and well-being services.

Join Us and unlock your career potential. Apply today with your resume and cover letter.