Technical Business Analyst

Gridsight; Sydney; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Equity package

Remote-first culture

Head office in Sydney

Job summary

Gridsight is hiring a Technical Business Analyst to onboard customer data and ensure rapid value from the analytics platform. You’ll work directly with utility clients to define required data, validate incoming data, and feed it into the system through our workflows.

The role blends customer interaction with hands-on data work, requiring strong SQL skills, effective stakeholder communication, and an ability to operate in ambiguous environments. Remote-first with Sydney head office.

Qualifications

• 3+ years of professional experience in technical business analyst roles or similar, involving technical and stakeholder-facing work.
• Experience using SQL to analyse and validate datasets.
• Experience in customer-facing or consulting-style roles with external stakeholders.

Responsibilities

• Own data integration with customers and ensure value from Gridsight platform.
• Work with utility customers to specify data needs and data formats, and review data they provide.
• Onboard customer data into the platform using Gridsight tooling and workflows.
• Identify opportunities to automate manual steps and improve data validation and onboarding processes.
• Drive customer data deliveries to completion and maintain momentum through implementation.
• Manage complex customer situations with shifting priorities and incomplete data.
• Collaborate to improve internal tooling and data pipelines for efficiency.

Skills

SQL

Data analysis

Stakeholder management

Technical consulting

Communication

Time management

Data wrangling

Tools

dbt

Job description

Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways.

Gridsight builds the analytics platform that makes this possible. We're already embedded with most of Australia's major distribution networks and have contracts with some of the largest investor-owned utilities in the United States. We're well-funded, growing quickly, and positioned at the centre of a global shift toward dynamic grid management.

Locations: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart, Australia Remote

The Role

Our Technical Business Analysts own data integration with our customers, ensuring they get value from Gridsight's platform quickly and seamlessly.

This is equal parts customer-facing and technical. You'll work directly with utility customers to help them understand what data we need, review what they send, give feedback on issues, and get it into the platform. You'll spend roughly half your time in conversations with customers and half heads-down wrangling data, and configuring the system.

What You'll Do

• Work directly with utility customers to help them understand what data Gridsight requires, in what format, and how to provide it
• Review incoming customer data against expected schemas and quality standards, providing clear and constructive feedback on issues
• Onboard customer data into the platform using our tooling and workflows
• Identify and act on opportunities to improve our internal tooling, automating manual steps, improving validation, and making the data onboarding process more efficient, high quality and repeatable
• Drive customer data deliveries to completion — following up, unblocking, and maintaining momentum through the implementation process
• Manage complex customer situations with composure: unrealistic timelines, incomplete data, shifting priorities, and competing demands
• Identify and act on opportunities to automate manual steps, improve tooling, and make the data onboarding process more efficient and repeatable

What You'll Bring

• Strong communication skills — you can explain technical data requirements to non-technical people, give constructive feedback, and manage expectations with confidence
• Proactive and self-directed — you see what needs doing and drive it to completion without close supervision
• Experience using SQL to analyse, validate, and wrangle messy datasets
• Experience in customer-facing or consulting-style technical roles with external stakeholder management
• Comfort with ambiguity — customer data environments are inconsistent and varied, and there won't always be a playbook
• Ability to manage your own time and priorities across multiple concurrent customer engagements
• 3+ years of professional experience in technical business analyst roles, data engineering, data analysis, technical consulting, or a similar role involving both technical and stakeholder-facing work

What Would Set You Apart

• A track record of improving processes — automating manual work, building internal tools, or introducing better ways of working
• Experience with dbt or similar ELT frameworks, and exposure to working within data pipelines
• Expertise in leveraging AI-assisted development tooling
• Experience in energy, utilities, or infrastructure domains

What We Offer

• Competitive salary and equity package
• Remote-first, with head office in Sydney
• A talented team working on hard problems that matter
• A unique culture built around dialogue