Technical Business Analyst

Think Intellect Consulting Pty Ltd; Sydney; Hybrid; AUD 148,000 - 203,000; Full time

Job summary

Think Intellect Consulting Pty Ltd in Sydney CBD NSW seeks an experienced Technical Business Analyst (Tech BA) with banking/financial services expertise to bridge business needs and tech solutions. You will elicit and document requirements, write functional specs and user stories, and guide teams through SDLC, testing, and UAT in a fast-paced, transformation-heavy environment.

The role requires strong stakeholder management, analytical skills, and experience with SQL, process mapping, and

Qualifications

• 5+ years of experience as a Business Analyst / Technical Business Analyst
• Demonstrated experience in banking or financial services
• Experience delivering technology projects within complex enterprise environments
• Proven experience working across business, technology, development, and testing teams
• Strong experience with requirements gathering, process mapping, UAT, and stakeholder management
• Experience with financial systems, ERP, payments, or banking platforms is highly desirable
• Bachelor's degree in Business, Information Technology, Finance, Computer Science, or related discipline
• Agile/Scrum certification is desirable
• Business Analysis certification such as IIBA/CBAP, PMI-PBA, or equivalent

Responsibilities

• Elicit, analyse, validate, and document business and technical requirements
• Translate business requirements into functional requirements, user stories, acceptance criteria, and process documentation
• Analyse current as-is processes and design to-be processes to identify opportunities for automation, efficiency, controls, and process improvement
• Facilitate workshops with business and technology stakeholders to understand requirements, pain points, dependencies, and expected outcomes
• Partner with developers, architects, testers, product owners, and project managers throughout the SDLC
• Act as a bridge between business stakeholders and technology teams, translating complex technical concepts into clear business language
• Develop process flows, business process maps, functional specifications, and supporting documentation
• Define user stories and acceptance criteria and maintain requirements through tools such as Azure DevOps/Jira
• Work closely with QA and business teams to develop and execute test scenarios, test scripts, integration testing, and UAT
• Support defect triage, root-cause analysis, issue resolution, and validation of delivered solutions
• Participate in Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Support business users during UAT, implementation, CRP, go-live, and post-production support
• Prepare training materials and support knowledge transfer and adoption of new systems and processes
• Collaborate with Finance, Operations, Risk, Compliance, Technology, and other business functions to ensure solutions meet regulatory and operational requirements
• Assess impact of proposed changes on existing banking processes, systems, controls, and downstream integrations
• Ensure requirements and delivered solutions align with business objectives, governance, risk, and compliance standards

Skills

Business Analysis

SQL

Requirements management

User stories

Process mapping

Data analysis

UAT testing

Agile delivery

Excel

Education

Bachelor's degree

IIBA/CBAP

PMI-PBA

Tools

Azure DevOps

Jira

Job description

Think Intellect Consulting Pty Ltd – Sydney CBD NSW

Employment Type:Full-time (Hybrid – 2-3 days per week in office)

Position : Daily Rate

Duration: 6 months rolling contract ( Long Term assignment)

Experience:5+years commercial experience

Positions Available: Multiple

VISA : Applicants must currently holdvalid, unrestricted working rights in Australia.Future sponsorship opportunities will be considered for suitable candidates.

About the Role

We are seeking an experienced Technical Business Analyst (Tech BA) with strong banking and financial services experience to bridge business requirements and technology solutions. The successful candidate will work closely with business stakeholders, technology teams, product owners, developers, and testing teams to analyse business processes, define requirements, and deliver technology solutions aligned with business objectives.

The ideal candidate will have experience working in banking/financial services environments, with strong capabilities in requirements elicitation, process analysis, functional documentation, Agile delivery, testing, and stakeholder management.

Key Responsibilities

Work with business stakeholders and SMEs to elicit, analyse, validate, and document business and technical requirements.

Translate business requirements into functional requirements, user stories, acceptance criteria, and process documentation.

Analyse current as-is processes and design to-be processes to identify opportunities for automation, efficiency, controls, and process improvement.

Facilitate workshops with business and technology stakeholders to understand requirements, pain points, dependencies, and expected outcomes.

Partner with developers, architects, testers, product owners, and project managers throughout the SDLC.

Act as a bridge between business stakeholders and technology teams, translating complex technical concepts into clear business language.

Develop process flows, business process maps, functional specifications, and supporting documentation.

Identify business impacts, risks, dependencies, and change requirements associated with proposed technology solutions.

Define user stories and acceptance criteria and maintain requirements through tools such as Azure DevOps/Jira.

Work closely with QA and business teams to develop and execute test scenarios, test scripts, integration testing, and UAT.

Support defect triage, root-cause analysis, issue resolution, and validation of delivered solutions.

Participate in Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Support business users during UAT, implementation, CRP, go-live, and post-production support.

Prepare training materials and support knowledge transfer and adoption of new systems and processes.

Collaborate with Finance, Operations, Risk, Compliance, Technology, and other business functions to ensure solutions meet regulatory and operational requirements.

Assess the impact of proposed changes on existing banking processes, systems, controls, and downstream integrations.

Ensure requirements and delivered solutions align with business objectives, governance, risk, and compliance standards.

The successful candidate should have experience working within banking or financial services, with exposure to areas such as:

Banking operations and financial processes

Payments and transaction processing

Accounts Payable / Accounts Receivable

General Ledger and financial reporting

Reconciliations and financial controls

Regulatory and compliance requirements

Customer/account-related processes

Risk and operational controls

Financial systems and enterprise applications

Process automation and digital transformation

Technical Skills

Strong Business Analysis and requirements management experience

SQL – ability to query and validate data

Functional requirements and technical documentation

User stories and acceptance criteria

Process mapping and modelling

Data analysis and validation

Integration and interface analysis

UAT and integration testing

SDLC and Agile delivery methodologies

Microsoft Excel and other Microsoft Office tools

Methodologies

Agile / Scrum

SAFe

SDLC

Business Process Improvement

Key Skills & Attributes

Strong analytical and problem-solving skills

Excellent stakeholder communication and relationship management

Ability to work effectively with both business and technical teams

Strong workshop facilitation and requirements elicitation skills

Ability to understand complex banking processes and translate them into technology requirements

Strong documentation and presentation skills

Comfortable working in fast-paced, transformation-focused environments

Strong attention to detail and ability to manage multiple priorities

Ability to work independently while collaborating across cross-functional teams

Desirable Qualifications

Bachelor's degree in Business, Information Technology, Finance, Computer Science, or a related discipline.

Business Analysis certification such as IIBA/CBAP, PMI-PBA, or equivalent.

Agile/Scrum certification is desirable.

Experience with Oracle or other enterprise financial platforms is advantageous.

Experience Required

5+ years of experience as a Business Analyst / Technical Business Analyst

Demonstrated experience in banking or financial services

Experience delivering technology projects within complex enterprise environments

Proven experience working across business, technology, development, and testing teams

Strong experience with requirements gathering, process mapping, UAT, and stakeholder management

Experience with financial systems, ERP, payments, or banking platforms is highly desirable.

Key Position Summary

The Technical Business Analyst will bridge business and technology teams within a banking environment, translating complex business requirements into clear technical and functional solutions. The role requires strong banking domain knowledge, requirements analysis, process improvement, SQL/data analysis, Agile delivery, and hands‑on experience across testing and implementation.