Technical Business Analyst

Gridsight; Hobart; Remote; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Remote-first

Head office in Sydney

Equity package

Job summary

Gridsight is seeking a Technical Business Analyst to own data integration with utility customers, ensuring they derive value quickly and seamlessly from our platform.

The role is half customer-facing and half hands-on data work: you’ll gather requirements, review incoming data, onboard it into the platform, improve validation, and help automate steps to keep deliveries moving and high quality.

Qualifications

• 3+ years of professional experience in technical business analyst roles or related fields.
• Experience with data integration and data wrangling in customer-facing contexts.
• Ability to communicate technical data requirements to non-technical stakeholders and manage expectations.

Responsibilities

• Work directly with utility customers to explain data requirements, formats, and delivery expectations.
• Review incoming data against schemas and quality standards, providing constructive feedback.
• Onboard customer data into the Gridsight platform using existing tooling and workflows.
• Identify opportunities to automate manual steps, improve validation, and raise data quality and repeatability.
• Drive data deliveries to completion with proactive follow-ups and issue resolution.
• Manage complex customer situations, timelines, and shifting priorities with composure.

Skills

Communication

Self‑directed

SQL

Stakeholder management

Ambiguity tolerance

Time management

Experience with data integration

Tools

dbt

Job description

Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways.

Gridsight builds the analytics platform that makes this possible. We're already embedded with most of Australia's major distribution networks and have contracts with some of the largest investor-owned utilities in the United States. We're well-funded, growing quickly, and positioned at the centre of a global shift toward dynamic grid management.

Locations: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart, Australia Remote

The Role

Our Technical Business Analysts own data integration with our customers, ensuring they get value from Gridsight's platform quickly and seamlessly.

This is equal parts customer-facing and technical. You'll work directly with utility customers to help them understand what data we need, review what they send, give feedback on issues, and get it into the platform. You'll spend roughly half your time in conversations with customers and half heads‑down wrangling data, and configuring the system.

What You'll Do

• Work directly with utility customers to help them understand what data Gridsight requires, in what format, and how to provide it
• Review incoming customer data against expected schemas and quality standards, providing clear and constructive feedback on issues
• Onboard customer data into the platform using our tooling and workflows
• Identify and act on opportunities to improve our internal tooling, automating manual steps, improving validation, and making the data onboarding process more efficient, high quality and repeatable
• Drive customer data deliveries to completion — following up, unblocking, and maintaining momentum through the implementation process
• Manage complex customer situations with composure: unrealistic timelines, incomplete data, shifting priorities, and competing demands
• Identify and act on opportunities to automate manual steps, improve tooling, and make the data onboarding process more efficient and repeatable

What You'll Bring

• Strong communication skills — you can explain technical data requirements to non‑technical people, give constructive feedback, and manage expectations with confidence
• Proactive and self‑directed — you see what needs doing and drive it to completion without close supervision
• Experience using SQL to analyse, validate, and wrangle messy datasets
• Experience in customer‑facing or consulting‑style technical roles with external stakeholder management
• Comfort with ambiguity — customer data environments are inconsistent and varied, and there won't always be a playbook
• Ability to manage your own time and priorities across multiple concurrent customer engagements
• 3+ years of professional experience in technical business analyst roles, data engineering, data analysis, technical consulting, or a similar role involving both technical and stakeholder‑facing work

What Would Set You Apart

• A track record of improving processes — automating manual work, building internal tools, or introducing better ways of working
• Experience with dbt or similar ELT frameworks, and exposure to working within data pipelines
• Expertise in leveraging AI‑assisted development tooling
• Experience in energy, utilities, or infrastructure domains

What We Offer

• Competitive salary and equity package
• Remote‑first, with head office in Sydney
• A talented team working on hard problems that matter
• A unique culture built around dialogue