Technical Analyst, Sparked Digital Health

CSIRO; Brisbane; Sur place; AUD 121 000 - 131 000; Plein temps

Résumé du poste

CSIRO is seeking a Technical Analyst for the Sparked Australian FHIR Accelerator in Brisbane. You will support digital health infrastructure, tools, testing environments and implementation guides to enable consistent health information exchange.

You’ll join a small, dispersed technical team delivering frontline support, testing, issue resolution and lightweight automation while learning HL7 FHIR and related standards.

Qualifications

• A relevant bachelor's degree in information technology, computer science, health informatics or a related discipline, or equivalent relevant work experience.
• Experience in technical analysis, testing, technical support or software development, with evidence-based conclusions.

Responsabilités

• Provide first-line support to the Sparked community via Jira Service Management, GitHub and chat.fhir.org, triage and resolve issues.
• Maintain test data aligned with HL7 AU specifications through automation and documentation.
• Lead acceptance testing of Inferno test kit releases and document issues.
• Support QA and publication of implementation guides through validation and release checks.
• Create and maintain technical and operational documentation for Sparked tools and services.
• Provide routine operational support, including health checks, monitoring and uptime reporting.

Connaissances

RESTful APIs

HTTP

JSON/XML

Python

TypeScript

Java

Git

Jira Service Management

GitHub

HL7 FHIR

Formation

Bachelor's degree in IT/CS/Health Informatics or related

Outils

Git

Jira Service Management

GitHub

Description du poste

Technical Analyst, Sparked Digital Health

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation.

Role highlights

• Help support the digital infrastructure enabling connected healthcare across Australia
• Build your technical skills across testing, troubleshooting, automation and frontline support
• Build capability in HL7 FHIR, implementation guides and supporting technical infrastructure

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

The opportunity

Join the Sparked Australian FHIR Accelerator and help strengthen the digital foundations of Australia’s healthcare system. Working within CSIRO’s Australian e-Health Research Centre, you’ll support the tools, testing environments and implementation guides that enable nationally consistent health information exchange.

As a Technical Analyst, you’ll be part of a small, dispersed technical team, providing frontline support to the Sparked community while contributing to technical analysis, testing, issue resolution, documentation and lightweight automation. You’ll work both autonomously and collaboratively, using sound judgement to resolve issues and recognising when more complex matters require advice or escalation.

This is a technical role with a strong development opportunity for someone with experience in technical analysis, testing, technical support or software development who is keen to build their capability in digital health. Digital health and FHIR experience are desirable, but not essential, with structured training and mentoring provided in HL7 FHIR, implementation guides and supporting technical infrastructure.

Your high-level duties will include:

• Providing first-line support to the Sparked community through Jira Service Management, GitHub and chat.fhir.org, triaging and resolving issues and escalating complex matters as required.
• Supporting the development and maintenance of accurate test data aligned with current HL7 AU specifications through automation, documentation and repository administration.
• Undertaking acceptance testing of Inferno test kit releases, analysing test failures and documenting identified issues.
• Supporting the quality assurance and publication of implementation guides through validation, defect correction, issue documentation and release checks.
• Developing and maintain clear, accessible technical and operational documentation for Sparked tools and services.
• Providing routine operational support, including service health checks, monitoring, planned updates, issue tracking and reporting on service availability, usage and support trends.

Location and office arrangements: Brisbane, QLD (preferred); Sydney, NSW; Canberra, ACT; Melbourne, VIC other locations may be considered.

Salary: AU$121k – AU$131k per annum (pro rata for part-time), plus 15.4% superannuation

Tenure & work schedule: Specified term of 18 months; full time

Reference: 104428

As the successful candidate, you will bring:

• A relevant bachelor's degree in information technology, computer science, health informatics or a related discipline, or equivalent relevant work experience.
• Demonstrated experience in a technical analysis, testing, technical support or software development role, including investigating and resolving technical issues independently and reaching evidence-based conclusions from incomplete information.
• Well-developed written and verbal communication skills, including documenting technical findings and procedures clearly and explaining technical issues to people with a range of technical backgrounds.
• Working knowledge of RESTful APIs, HTTP and JSON or XML, at least one scripting or programming language (for example Python, TypeScript or Java), and git.
• Demonstrated ability to work under limited direction, including organising own workload, managing competing priorities, making sound decisions within an area of responsibility, knowing when to escape, and acting on feedback.
• Demonstrated ability to build effective working relationships with colleagues and external stakeholders in a regionally dispersed, multi-disciplinary team.
• Demonstrated interest in digital health and a commitment to learning HL7 FHIR and related health standards.

For full details about this role, and other criteria, please review the Position Description.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Applications for this position are open to Australian Citizens, New Zealand Citizens, Australian Permanent Residents or you must hold a valid working visa for the duration of the specified term. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.