Technical Analyst, Sparked Digital Health

CSIRO; Brisbane; Hybride; AUD 121 000 - 131 000; Plein temps

Résumé du poste

Commonwealth Scientific and Industrial Research Organisation (CSIRO) seeks a Technical Analyst for the Sparked Digital Health initiative. You will support digital health infrastructure across Australia, build skills in testing, automation and frontline support, and contribute to HL7 FHIR and implementation guides within CSIRO's Australian e-Health Research Centre.

You’ll work in a small, dispersed technical team providing frontline support, technical analysis, testing, issue resolution and

Qualifications

• Bachelor's degree in IT, CS, health informatics or related field.
• Experience in technical analysis, testing, or software development with problem-solving.
• Strong written and verbal communication, documenting findings clearly.
• Knowledge of RESTful APIs, HTTP, JSON/XML and at least one scripting language and git.
• Ability to work with limited direction and manage priorities.
• Ability to work with dispersed teams and stakeholders.
• Interest in digital health and willingness to learn HL7 FHIR.

Responsabilités

• Provide frontline support to the Sparked community via Jira Service Management, GitHub and chat.fhir.org, triage and resolve issues.
• Develop and maintain accurate test data aligned with HL7 AU specifications through automation and documentation.
• Conduct acceptance testing of Inferno test kit releases and document issues.
• Support QA and publication of implementation guides through validation and release checks.
• Create and maintain clear technical and operational documentation for Sparked tools and services.
• Provide routine operational support including service health checks, monitoring and reporting on usage.

Connaissances

Technical analysis

Communication

RESTful APIs

HTTP/JSON/XML

Scripting language

Python

TypeScript

Java

Git

Stakeholder management

Digital health interest

Formation

Bachelor's degree in IT/CS/Health Informatics

Outils

GitHub

Description du poste

Technical Analyst, Sparked Digital Health

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation .

Role highlights

• Help support the digital infrastructure enabling connected healthcare across Australia
• Build your technical skills across testing, troubleshooting, automation and frontline support
• Build capability in HL7 FHIR, implementation guides and supporting technical infrastructure

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Join the Sparked Australian FHIR Accelerator and help strengthen the digital foundations of Australia’s healthcare system. Working within CSIRO’s Australian e-Health Research Centre, you’ll support the tools, testing environments and implementation guides that enable nationally consistent health information exchange.

As a Technical Analyst, you’ll be part of a small, dispersed technical team, providing frontline support to the Sparked community while contributing to technical analysis, testing, issue resolution, documentation and lightweight automation. You’ll work both autonomously and collaboratively, using sound judgement to resolve issues and recognising when more complex matters require advice or escalation.

This is a technical role with a strong development opportunity for someone with experience in technical analysis, testing, technical support or software development who is keen to build their capability in digital health. Digital health and FHIR experience are desirable, but not essential, with structured training and mentoring provided in HL7 FHIR, implementation guides and supporting technical infrastructure.

Your high-level duties will include:

• Providing first-line support to the Sparked community through Jira Service Management, GitHub and chat.fhir.org, triaging and resolving issues and escalating complex matters as required.
• Supporting the development and maintenance of accurate test data aligned with current HL7 AU specifications through automation, documentation and repository administration.
• Undertaking acceptance testing of Inferno test kit releases, analysing test failures and documenting identified issues.
• Supporting the quality assurance and publication of implementation guides through validation, defect correction, issue documentation and release checks.
• Developing and maintain clear, accessible technical and operational documentation for Sparked tools and services.
• Providing routine operational support, including service health checks, monitoring, planned updates, issue tracking and reporting on service availability, usage and support trends.

Location and office arrangements: Brisbane, QLD (preferred); Sydney, NSW; Canberra, ACT; Melbourne, VIC other locations may be considered.

Salary: AU$121k – AU$131k per annum (pro rata for part-time), plus 15.4% superannuation

Tenure & work schedule: Specified term of 18 months; full time

Reference: 104428

As the successful candidate, you will bring:

• A relevant bachelor's degree in information technology, computer science, health informatics or a related discipline, or equivalent relevant work experience.
• Demonstrated experience in a technical analysis, testing, technical support or software development role, including investigating and resolving technical issues independently and reaching evidence-based conclusions from incomplete information.
• Well-developed written and verbal communication skills, including documenting technical findings and procedures clearly and explaining technical issues to people with a range of technical backgrounds.
• Working knowledge of RESTful APIs, HTTP and JSON or XML, at least one scripting or programming language (for example Python, TypeScript or Java), and git.
• Demonstrated ability to work under limited direction, including organising own workload, managing competing priorities, making sound decisions within an area of responsibility, knowing when to elevate, and acting on feedback.
• Demonstrated ability to build effective working relationships with colleagues and external stakeholders in a regionally dispersed, multi-disciplinary team.
• Demonstrated interest in digital health and a commitment to learning HL7 FHIR and related health standards.

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact Cristina O’Brien via email at [e-mail] and let us know how we can support you.

Life at CSIRO and flexible work arrangements

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Applications for this position are open to Australian Citizens, New Zealand Citizens, Australian Permanent Residents or you must hold a valid working visa for the duration of the specified term. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy .