Technical Account Manager — Client Delivery & Growth

DXC Technology Inc.; Australia; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

DXC Technology TAM role involves overseeing day-to-day delivery for client accounts, leading account delivery teams, and ensuring commitments and service levels are met. The TAM collaborates with senior leadership to guide strategies and manage budgets, while maintaining strong client relationships and tracking key metrics.

The position requires a strong background in account delivery and leadership, plus ongoing industry awareness.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years of relevant work experience in industry, with minimum 3 years in a similar role.
• Proven experience in account delivery and leadership roles.

Responsibilities

• Manage day-to-day delivery of assigned client accounts.
• Collaborate with Account Delivery Associates to ensure smooth account operations.
• Develop and maintain client relationships to understand their needs.
• Assist in budget management and cost control for the accounts.
• Work with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and their impact on account strategies.
• Address and resolve account-related issues and elevate when necessary.
• Provide regular updates on account performance.

Skills

Account delivery

Leadership

Strategic planning

Client relationship mgmt

Reporting

Team leadership

Industry knowledge

Education

Bachelor's degree or equivalent

Job description

DXC Technology TAM role involves overseeing day-to-day delivery for client accounts, leading account delivery teams, and ensuring commitments and service levels are met. The TAM collaborates with senior leadership to guide strategies and manage budgets, while maintaining strong client relationships and tracking key metrics.

The position requires a strong background in account delivery and leadership, plus ongoing industry awareness.