Team Member - Townsville

Ampol Retail Store; Townsville City; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Training & Support

Autonomy

Flexible Rosters

Career Growth

Job summary

Ampol, one of Australia’s leading convenience retailers, is seeking a friendly Retail Team Member to keep our stores inviting and well presented. You’ll manage merchandising, inventory control, and stock accuracy while handling POS transactions and cash reconciliations to close each shift securely.

Join a team that values exceptional customer service, teamwork, and flexible availability across a 7-day roster, including overnights and weekends.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexible to work across a 7-day roster, including overnights and weekends.

Responsibilities

• Deliver exceptional customer service.
• Assist store manager and daily operations.
• Collaborate with team to maintain store standards.
• Maintain safety and accuracy in stock and cash handling.
• Manage merchandising, inventory, and stock control.

Skills

Customer service

Cash handling

POS operations

Teamwork

Communication

Tools

POS system

Job description

• Functional Area: Our Stores ( Retail & QSR)

Job Description

At Ampol, We’re Powered by People!

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You’ll Do:

As a Retail Team Member, you’ll play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and stock control. Your skills will shine as you handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities:

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

What We Offer:

• Comprehensive Training & Support: We’re here to help you succeed.
• Autonomy & Ownership: Take pride in your role with the freedom to excel.
• Flexible Rosters: We accommodate your work-life balance.
• Career Growth Opportunities: Build your future with one of Australia’s largest retail networks.

Our Recruitment Process:If you’re a great fit, we’ll reach out to guide you through the next steps.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.