Team Member

The Glen Hotel Pty; City of Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

Roll'd Vietnamese in Malvern, VIC is seeking a friendly team member to welcome customers, take orders, and help deliver great dining experiences. You’ll be involved in making fresh Vietnamese rolls and bowls with the team, while maintaining a clean dining area and workflow.

You will handle the cash register and payments, ensuring smooth transactions and a positive customer experience. Join a fun, relaxed team that keeps things running smoothly during peak periods.

Qualifications

• Experience in a similar role.
• Customer service experience is desirable.
• Ability to communicate clearly with customers.

Responsibilities

• Help customers feel welcome, take orders, and ensure they’re having a great time while they’re with us.
• Make fresh Vietnamese rolls and bowls using provided recipes.
• Keep the venue clean in the kitchen, on counters, and in the dining area.
• Handle the cash register, process payments, and keep transactions smooth.
• Work with a fun, chill team to deliver top-notch service, even when busy.

Skills

Customer service

Cash handling

Team player

Tools

Cash register

Job description

shop 17/110 Wattletree Road, Malvern, VIC, 3144, AUSTRALIA

At Roll'd Vietnamese, we’re all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we’ve been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì, slurp-worthy phở, and our iconic rice paper rolls – all made fresh, fast, and full of love.

As a team member at Roll'd you will:

Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us.

Get hands-on with making fresh, tasty Vietnamese rolls and bowls – we’ve got the recipes, you bring the energy.

Keep the place looking clean and on-point – whether it's the kitchen, the counters, or the dining area.

Handle the cash register, process payments, and keep everything smooth when it comes to transactions.

Work with a fun, chill team to keep everything running smoothly and deliver top-notch service, even when it gets busy!

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience