Team Member - Peak Trade - Casual

Officeworks; Shepparton; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading retail company in Shepparton is seeking passionate casual team members for customer service, replenishment, and technology roles. Ideal candidates should be customer-focused, team players who thrive in a fast-paced environment. The role offers flexible hours and opportunities for career growth within a supportive culture. Interested candidates should complete an online assessment as part of the application process.

Benefits

Generous discounts across multiple brands

Employee Assistance Program (EAP)

Learning and development programs

Qualifications

• Passionate about service and customer experience.
• Ability to work in a fast-paced environment.
• Commitment to delivering a great customer experience.

Responsibilities

• Provide expert advice to customers.
• Work as a team to ensure great customer service.
• Flexibility across operating hours on weekdays and weekends.

Skills

Customer service skills

Teamwork

Flexibility

Job description

About Us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About The Role

Our Officeworks Shepparton store is hiring! We are seeking passionate casual team members to join us across a number of departments including replenishment, technology and customer service.

Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.

This role requires flexibility across a range of operating hours on weekdays and weekends. Availability required December and January. There are opportunities to work across various Officeworks locations and progress your career.

About You

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our Culture and Benefits

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

Interested in applying? As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you've completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself.