Team Member - Coles Yamba - Checkouts

The Coles Group; Yamba; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Store discounts

Flexible shifts

Career development

Wellbeing support

Recognition program

Job summary

The Coles Group is looking for a casual Checkout Assistant in New South Wales. You will scan items, process payments and engage with customers, delivering friendly service across busy trading days.

No previous experience required; we offer store discounts, flexible rosters, and opportunities to grow within the business, plus wellbeing support and recognition programs.

Qualifications

• Commitment to providing great customer experiences with enthusiasm, energy and pace.
• Be the go-to person for customer queries.
• Be active and able to stand for long periods, with moderate to heavy lifting.
• Available to work flexible hours across store trading days, including mornings, evenings and weekends.

Responsibilities

• Scan items, process payments and engage with customers at the checkout.
• Assist customers with queries and provide positive service.
• Support busy periods with accuracy and speed.

Skills

Customer service

Query handling

Stamina

Flexible hours

Job description

It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to make a difference every day. What’s more, you’ll be part of a team that’s just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture, opportunities to learn and grow, and valuable first-hand experiences and skills, set yourself up for an ongoing career.

About the role

We’re hiring at Coles. Working in the Checkouts and Assisted Checkouts area, you’ll be responsible for scanning items, processing payments, and engaging with our customers.

About you and your skills

• A commitment to providing great customer experiences by working with enthusiasm, energy and pace
• To know your stuff, as you’ll be a go-to person for customer queries
• To be active - you’ll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching
• The availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)

What’s in it for you?

• Instore and online discounts: 5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year.
• Minimal experience required: You don’t need to have any experience, but if you’re enthusiastic and willing, have a great attitude and are a reliable human, you’ll make a great addition to our team.
• Work that fits around you: We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability.
• Opportunities to learn and grow: Get paid to grow your career in retail, learn a trade, or even train to be an Operations Leader!
• Reward through recognition: Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers.
• Discounts on shopping and entertainment: We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks.
• Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process'section of our careers site or email ***************@coles.com.au

Employment Type: Casual