Team Member - Charlestown

Ampol; Newcastle-Maitland; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Training and support

Career growth

Team culture

Job summary

Ampol is seeking a Retail Team Member in New South Wales to help keep our stores welcoming, safe and well-presented for customers across the Newcastle–Maitland region. You’ll play a hands-on role in serving customers, restocking shelves, and supporting daily store operations with a friendly, efficient approach.

Joining Ampol means being part of Australia’s leading convenience retailer, with training and opportunities to grow your career in a supportive team environment.

Responsibilities

• Making every customer stop a great one by serving customers with a smile, helping them find what they need, preparing fresh food and coffee and keeping things moving at the checkout.
• Keeping the store looking its best by restocking shelves, receiving deliveries, maintaining displays and ensuring customers can easily find what they're after.
• Creating a clean, safe and welcoming environment by maintaining high standards across the site, from the shop floor and food areas to the bathrooms and forecourt.
• Keeping the store running smoothly by following safety procedures, handling transactions accurately and taking ownership of day-day store operations.

Job description

• Functional Area: Our Stores ( Retail & QSR)

Job Description

At Ampol, We’re Powered by People!

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You'll Do:

As a Retail Team Member, you'll be at the heart of creating a welcoming, safe and well-presented store that keeps our customers coming back. No two shifts are the same. One moment you'll be helping a customer find exactly what they need and the next you'll be ensuring our shelves are fully stocked, coffee is flowing and the store looks its best.

You’ll play an important role in keeping the entire site running smoothly by:

• Making every customer stop a great one by serving customers with a smile, helping them find what they need, preparing fresh food and coffee and keeping things moving at the checkout.
  
• Keeping the store looking its best by restocking shelves, receiving deliveries, maintaining displays and ensuring customers can easily find what they're after.
  
• Creating a clean, safe and welcoming environment by maintaining high standards across the entire site, from the shop floor and food areas to the bathrooms and forecourt.
  
• Keeping the store running smoothly by, following safety procedures, handlingtransactions accurately and taking ownership of day-day store operations.

Why you’ll love working with us:

• Training and support from day one – We'll give you the tools, training and guidance you need to feel confident in your role.
• Opportunities to learn and grow - Whether you're looking for your next challenge or a long-term career, we'll support your development along the way.
• Be part of something bigger – Join one of Australia's largest retail networks and work alongside a team that values collaboration, safety and customer service.

Our Recruitment Process:If you’re a great fit, we’ll reach out to guide you through the next steps.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.