Team Member

Successfactors; Shellharbour City Council; On-site; AUD 43,000 - 58,000; Full time

Benefits offered by this job

Team fuel discount

Retail discounts & cashback

Wellbeing programs

Parental leave

Career growth

Penalty rates

Job summary

EG Australia is hiring enthusiastic Team Members to join our frontline fuel team at the Shellharbour store. If you’re passionate about delivering great service and making memorable customer experiences, we’d love to hear from you.

You’ll deliver brilliant customer service, promote store deals, manage POS and assist with stock. A safety—and fast-paced environment is key, with weekend shifts common. We offer competitive casual pay and retailer discounts.

Qualifications

• Previous retail or customer service experience preferred.
• Confident, energetic approach to each shift.
• Excellent customer service and strong attention to detail.
• Ability to thrive in a fast-paced environment.
• Proactive communicator and solutions-focused team player.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning.
• Promote products and in-store deals.
• Operate point of sale systems and assist with fuel and stock deliveries.
• Maintain a safe working environment at all times.
• Ensure effective merchandising and stock control for premium store presentation.

Skills

Retail experience

Customer service

Attention to detail

Fast-paced environment

Communication

Job description

Requisition ID119023-Posted18/09/2026-Other Site Staff

• Casual Pay Rate: $36.85/hr inclusive of loading (Adult rate 20+; junior rates apply under 20)

Join Our Frontline Fuel Team at EG Australia

We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Shellharbourstore. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You’ll Do

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

What You’ll Bring

• Previous retail or customer service experience is preferred
• A confident, energetic approach to each shift
• Excellent customer service skills and strong attention to detail
• Ability to thrive in a fast-paced environment
• A proactive communicator and solutions-focused team player

Why Join EG Australia?

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
• Team fuel discount when you fill up at EG sites
• Exclusive access to discounts and cashback offers from over 1,000 retailers
• Employee wellbeing programs including free counselling and flu vouchers
• Parental leave options for primary caregivers plus additional family support initiatives
• Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we’ve focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.