Team Member

Eg-Group-873da99; Torquay; On-site; AUD 48,000 - 52,000; Full time

Benefits offered by this job

Team fuel discount

Retailer discounts

Wellbeing programs

Parental leave

Job summary

EG Australia is hiring a casual team member for our Torquay store. You’ll deliver outstanding customer service, promote products, and support fuel and stock deliveries while ensuring a safe, well-presented store. This role is ideal for someone energetic who thrives in a fast-paced retail environment.

Join EG Australia to access competitive pay, weekend/holiday loading, staff discounts, wellbeing programs and career growth within a growing national network.

Qualifications

• Previous retail or customer service experience is preferred.
• Confident, energetic approach to each shift.
• Excellent customer service skills with attention to detail.
• Ability to thrive in a fast-paced environment.
• Proactive communicator and team player.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock presentation for premium store presentation

Skills

Customer service

Retail

Communication

Teamwork

Job description

Requisition ID118895-Posted07/09/2026-Other Site Staff

• Casual Pay Rate: $36.85 inclusive of loading(Adult rate 20+; junior rates apply under 20)
• Location: Torquay, VIC

Join Our Frontline Fuel Team at EG Australia

We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Torquay store. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You’ll Do

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

What You’ll Bring

• Previous retail or customer service experience is preferred
• A confident, energetic approach to each shift
• Excellent customer service skills and strong attention to detail
• Ability to thrive in a fast-paced environment
• A proactive communicator and solutions-focused team player

Why Join EG Australia?

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
• Team fuel discount when you fill up at EG sites
• Exclusive access to discounts and cashback offers from over 1,000 retailers
• Employee wellbeing programs including free counselling and flu vouchers
• Parental leave options for primary caregivers plus additional family support initiatives
• Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we’ve focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.